PRATHAM BEHAL
Ramgarh
Summary
At Wipro Technologies, I spearheaded the management of enterprise-level Dell EMC VMAX and Data Domain storage systems, enhancing system reliability and security through strategic upgrades and meticulous maintenance. My expertise in AWS, coupled with a knack for analytical problem-solving and adaptability, significantly improved operational efficiency and user satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Upgrade Engineer
Wipro Technologies
03.2023 - Current
- Proficient in upgrading firmware and operating systems for Dell EMC VMAX and Data Domain storage systems, ensuring smooth updates with minimal disruption to services.
- Managed and executed complex storage system upgrades, ensuring compatibility with existing infrastructure, and compliance with best practices.
- Conducted detailed system audits and health checks before and after upgrades to ensure optimal performance and stability.
- Collaborated with cross-functional teams to plan and schedule firmware and OS upgrades, minimizing downtime and ensuring business continuity.
- Troubleshot and resolved firmware and OS-related issues, utilizing diagnostic tools and vendor support for timely resolutions.
- Ensured data integrity, security, and system redundancy during the upgrade process, leveraging Dell EMC best practices for backup and disaster recovery.
- Delivered documentation and reports detailing upgrade processes, changes made, and post-upgrade system health.
- Continuously monitored system performance and optimized configurations after upgrades to improve efficiency and scalability.
Education
Bachelor of Science - Information Technology
Marwari College
Ranchi, Jharkhand05-2022
Intermmediate -
SSSS Modern High School
Amritsar, Punjab04-2018
Skills
- Cloud Platforms: AWS (EC2, S3, VPC, Lambda, RDS, CloudFormation)
- Programming & Scripting: Python, Shell Scripting, Bash, Terraform
- DevOps Tools: Docker, Kubernetes, Ansible, CI/CD pipelines
- Monitoring & Security: AWS CloudWatch, AWS CloudTrail, IAM, Security Groups, VPC, Encryption
- Infrastructure Automation: Terraform, AWS CloudFormation
- Operating Systems: Linux (Ubuntu, CentOS), Windows
- Networking: Virtual Private Cloud (VPC), VPN, Load Balancers, DNS, DHCP
Certification
- AWS Certified Cloud Practitioner, Amazon Web Services (AWS), (Valid until: Jan, 2026)
- AWS Certified Solutions Architect – Associate, Amazon Web Services (AWS), (Valid until: Nov, 2027)
Training and Courses
- Networking, Linux & AWS Services – Anudip Foundation
Completed comprehensive training in Networking fundamentals, Linux system administration, and AWS services, including EC2, S3, IAM, VPC, and CloudFormation.
Timeline
Upgrade Engineer
Wipro Technologies
03.2023 - Current
Bachelor of Science - Information Technology
Marwari College
Intermmediate -
SSSS Modern High School
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