Skilled multitasker with strong work ethic, teamwork, problem-solving, and organizational skills. Strong foundation in business administration, equipped with analytical abilities. Reliable and dedicated team player with a hardworking, resourceful approach. Eager to contribute to a dynamic work environment, enhance efficiency, and support business growth.
Overview
2
2
years of professional experience
Work History
Credit Control Analyst
Xceedance Infotech Pvt. Ltd.
Gurugram
03.2024 - Current
Allocation of incoming payments and handling cash application, collections, forecast, AR reconciliations, and payments.
Working on applied and unapplied credits.
Following up with customers via calls and emails for payment remittances.
Performing AR reconciliation, planning, and offering settlements to clients to clear aged items.
Preparing and reviewing reports: unapplied receipt reports, payment reports, ageing reports, debit balance reports, etc.
Making commission and RI payments against invoices to counterparties.
Updating and implementing new SOP scenarios.
Ensuring SLA and TAT compliance.
Analysing customer data and policy terms for timely collections.
Conducting audits and quality checks on transactions, billing, and collections.
Providing training as a part-time process trainer.
Collaborating with stakeholders for query resolution and process improvements.