Pratham Joshi
Summary
Dynamic professional with a proven track record at WNS Global Services, excelling in project management and client relations. Adept at troubleshooting and enhancing team performance through innovative solutions. Skilled in Microsoft Office and advanced communication, I have successfully supported strategic initiatives and fostered academic excellence in diverse environments.
Overview
3
3
years of professional experience
Work History
Associate
WNS Global Services private limited (BCG)
Gurgaon
11.2024 - Current
- Assisted customers in troubleshooting technical issues, and providing exceptional customer service.
- Assisted team in managing project timelines and deliverables efficiently.
- Conducted research to support strategic planning and decision-making processes.
- Conferred with board members, organization officials, or staff members to discuss issues, coordinate activities, or resolve problems.
- I have worked for American and European clients.
Human Resource
TEN: MARKETING
07.2024 - 10.2024
- Supported employee onboarding and orientation.
- Supported HR administration tasks and maintained employee records.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Academic Coordinator
Science Olympiad Foundation
Gurgaon
01.2023 - 03.2023
- Designed engaging programs and resources, fostering academic excellence and competition.
- Managed school communication and event execution, promoting critical thinking, and problem-solving skills among students.
- Organized training sessions for volunteers and event facilitators.
Education
B.Com - Capital Markets
K.R.Mangalam University
Gurgaon08-2025
10th and 12th - Commerce
Shree Ayyappa Public School
B.S.City06.2022
Skills
- Project management
- Client management
- Troubleshooting techniques
- Microsoft Office
- Recruitment
- Advanced communication
- Project planning
- PowerPoint
- Employee onboarding
Timeline
Associate
WNS Global Services private limited (BCG)
11.2024 - Current
Human Resource
TEN: MARKETING
07.2024 - 10.2024
Academic Coordinator
Science Olympiad Foundation
01.2023 - 03.2023
B.Com - Capital Markets
K.R.Mangalam University
10th and 12th - Commerce
Shree Ayyappa Public School
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