Pratham Kumar Kori
Summary
Shift Manager with expertise in scheduling, cash management, and team leadership. Proven track record in optimizing operational efficiency and ensuring project timelines are met. Skilled in adjusting schedules and prioritizing tasks to enhance productivity.
Overview
1
1
year of professional experience
Work History
Picker Packer
Zepto
03.2025 - Current
- INBOUND: Receiving of all items arriving at the location.
- Managed internal shipments from mother hubs and local suppliers (EXTERNAL).
- Verified PO (Purchase Order) codes during vendor check-ins.
- Identified and categorized GRNs (Goods Received Notes) into receiving, pending, and completed.
- Managed GRN documentation to maintain accurate records and facilitate reporting.
- Executed put-away procedure with proper bin and item scanning.
- OUTBOUND: Coordinated five specific consignment types.
- RSTO: Returned damaged goods to mother hub after put-away.
- Conducted daily product condition evaluations (damage and expiry).
- Resubmitted invoice queries for vendor uploads.
- Managed dispatch operations, rider assignments, and order tracking.
- Monitored online/offline OPD (order percentage daily).
- Handled assigned, unassigned, and delayed orders.
- Tracked sales, monitored store performance, and managed cash reporting.
- Mapped store employee roles to improve efficiency.
- Supervised live order updates and cancellation handling.
- Deposited daily cash and submitted compliance cases to CMS.
- Performed daily cycle counts to verify bin counts and licenses.
- Executed bin counts and quantity checks to support inventory control.
- Resolved workflow disruptions by prioritizing high-priority tasks.
- Managed defect responses and forward resolutions.
- Conducted cross-section tasks to support warehouse functions.
- Addressed issues like discrepancies, damage, quality excess via daily mail tasks.
- Scheduled weekly rosters every Saturday.
- Monitored defects daily to minimize complaints and enhance customer satisfaction.
- RTO (Return to Order): Managed cancelled orders.
- Applied the FIFO (First In, First Out) method for inventory rotation.
Staff Member
Jio Smart Point
08.2024 - 02.2025
- Supervised daily operations for safety compliance.
- Resolved customer concerns efficiently while ensuring satisfaction.
- Monitored inventory levels and coordinated restocking efforts to maintain optimal stock availability.
- Implemented operational improvements that streamlined workflows and increased efficiency across the team.
- Resolved customer inquiries and complaints promptly, achieving high satisfaction rates through effective communication.
Education
Bachelor of Technology - Computer Science
DEV BHOOMI UTTARAKHAND UNIVERSITY
Dehradun, India09-2023
Skills
- Inventory management
- Order processing
- Compliance tracking
- Team building & leadership
- Staff onboarding and training
- Communication skill
- Team development
- Computer skills
Languages
English: First language
AUDIOPHILE
PEOPLE LOVE TO LISTENING MUSIC
Timeline
Picker Packer
Zepto
03.2025 - Current
Staff Member
Jio Smart Point
08.2024 - 02.2025
Bachelor of Technology - Computer Science
DEV BHOOMI UTTARAKHAND UNIVERSITY