Pratham Yadav
Bikaner
Summary
Technical Support Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Technical Support Representative position. Ready to help team achieve company goals. Versatile Technical Support Representative skilled at offering clients easy to understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.
Overview
1
1
Certification
Education
Master of Computer Applications - Computer Science
Jaipur National University
Jaipur, Rajasthan06-2023
Bachelor of Commerce - Accounting And Finance
RNB Global University
Bikaner, Rajasthan07-2021
Skills
- Excellent communication and interpersonal skills
- Familiarity with networking concepts and protocols
- Proficient in troubleshooting hardware and software issues
- Solid understanding of operating systems including Windows
- Customer Service Expert
- Troubleshooting Proficiency
Certification
- Java programming: Solving Problems with Software, Duke University
- SQL for Data Science, University of California, Davis
- Robotics and internet of things, Jaipur National University
Languages
English
First Language
Accomplishments
- 2 nd State rank in International Olympiad (English)
- District Level Football player
- Part Time Esports Player Played 50+ Esports and Earned rewards of more than Rs. 20000
- Managed team of 20 + students to organize college
annual fest
Additional Technical Skills
- Structured Query Language(SQL)
- Java, C/C++ Programming Language
- Formal Communication
Timeline
Master of Computer Applications - Computer Science
Jaipur National University
Bachelor of Commerce - Accounting And Finance
RNB Global University
- Java programming: Solving Problems with Software, Duke University
- SQL for Data Science, University of California, Davis
- Robotics and internet of things, Jaipur National University
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