Prathamesh Gawad
Food And Beverages Service (steward)
Mumbai,MH
Summary
Dedicated Food and Beverage Team Leader experienced in customer service, food safety compliance, and sanitation standards. Enhanced guest experiences and fostered teamwork through strong leadership and organizational skills in high-paced hospitality environments. Focused on leveraging team management and operational efficiency to drive value and innovation in new industry.
Overview
5
5
Languages
1
1
Certification
2
2
years of professional experience
Work History
Food and Beverage Team Leader
The Oberoi Group Of Hotels
07.2024 - Current
- Supervised daily operations of food and beverage service, ensuring quality and efficiency.
- Trained and mentored staff on service standards and best practices for guest satisfaction.
- Coordinated with kitchen staff to ensure timely and accurate order fulfillment.
- Implemented inventory management processes, optimizing stock levels and reducing waste.
- Analyzed customer feedback to identify areas for service improvement initiatives.
Food and Beverage Team Leader
The Oberoi Group Of Hotels
07.2024 - Current
- Resolved guest concerns promptly, enhancing overall dining experience and loyalty.
- Collaborated with management on promotional events, driving increased guest engagement and sales.
- Developed a positive work environment by fostering open communication and teamwork among staff members.
- Developed training materials to enhance team knowledge of menu offerings and pairings.
Education
Bachelor of Science - B.Sc. in Hospitality Studies
Rizvi College Of Hotel Management & Hospitality Studies
Mumbai, India 04.2001 -
Skills
Food safety compliance
Sanitation standards
Allergen awareness
Menu development
Inventory management
Food presentation
Beverage knowledge
Multitasking Abilities
Customer service
Certification
Certified [Food & Beverages Steward], [The Oberoi, mumbai] - [Timeframe]
My hobbies are to stay fit, to play outdoor games so that I can maintain my health in good condition
I have completed my B.Sc. in Hospitality Studies from Rizvi College Of Hotel Management.
I took participation in Institute events such as leadership, mentoring, guiding etc. for that the Institute Honored me with several appreciation letters.
I have took Participation in WSET (Wines & Spirits Educational Trusts).
Participation in cocktail making competition
Timeline
Food and Beverage Team Leader
The Oberoi Group Of Hotels
07.2024 - Current
Food and Beverage Team Leader
The Oberoi Group Of Hotels
07.2024 - Current
Bachelor of Science - B.Sc. in Hospitality Studies
Rizvi College Of Hotel Management & Hospitality Studies
04.2001 -