Prathamesh Jaykar

● Maintained database systems to track and analyze operational data on Salesforce utilized Jira for progress tracking.

● Optimized customer experience by delivering superior services and

effectively troubleshooting issues via VMware.

●Worked with engineers and technical staff to recommend hardware and software adjustments and resolve design flaws.

• Developed and updated tracking spreadsheets using Microsoft 365,Excel,Outlook.
• Developed written documents and reports related to programs and operations.

• Improved customer satisfaction by addressing and resolving complaints promptly.
• Increased sales through effective merchandising strategies and targeted promotions through Google Meet.
• Validated results and performed quality assurance to assess accuracy of data on Medivision Software.
• Optimized data collection methods for increased accuracy and efficiency in reporting through Medivision Software.