Experienced Deputy Manager IT with a strong background in healthcare technology management, including EMR/EHR systems, IT infrastructure, and cybersecurity. Skilled in leading cross-functional teams, overseeing IT project lifecycles, and ensuring regulatory compliance in healthcare environments. Proven ability to optimize technology solutions, enhance operational efficiency, and support patient care initiatives. Adept at managing vendor relationships, budgets, and resource allocation to align with organizational goals.
Hi, I’m
Prathamesh Prakash Sawant
Deputy Manager Information Technology
Badlapur East
Summary
Overview
14
years of professional experience
2008
years of post-secondary education
3
Languages
Work History
Gleneagles Hospital
Deputy Manager-IT
11.2021 - Current
Job overview
- Company Overview: IHH Globalhospital
- Managing overall day to day IT Services and IT operations across Hospitals for IT related activities having asset count closed to 350 Nos
- LAN, WAN, Backup and Server including storages
- Managing of Hospital related systems having exposure to digital technologies and social sites
- Managing evaluate the latest IT trends, technologies used in Hospital industry present to management for adoption which can bring value to the Hospital
- Managing the entire Internal IT Infrastructure which included mailing solution, Data Centre, Recovery, Helpdesk, Network, Security, IT projects IT Vendor management
- Ensure maintain correct IT Inventory for hardware and software to ensure 100% compliance
- Managing the requirement, plan, budget(Capex&Opex), execute in coordination and approval CEO
- Vendor Management - Coordinating with vendor and ensure timely delivery as per SLA
- Investigating and identifying fixes for any accidents / troubles in functioning of the system and process
- Planning & Upgrading the Infrastructure and Software's on timely basis
- Overseeing the incident management process
- Team members involved in resolving the incident
- Responding to a reported service incident, identifying the cause, and initiating the incident management process
- Managing HIS application with All module including Finance
- Work along with cybersecurity team to onboarding devices and fix the vulnerabilities, providing security awareness training to the users in induction training
- IHH Globalhospital
Gega InfoTech Pvt. Ltd.
Manager-IT Infrastructure
12.2014 - 10.2021
Job overview
- Managing and directing IT Infrastructure operations, manage day-to-day IT operations, including IT Infrastructure and IT apps
- Responsible for overall System and Infrastructure availability and develop robust Infrastructure to reduce failures
- Hands on experience Windows Server Administration, Active Directory / Office 365 administration
- Hands on experience in Cloud Infrastructure Management like AWS, Azure, Google Cloud etc
- Interfacing with various teams to understand their IT requirements
- Study existing infrastructure and recommend changes as required
- Create and manage IT processes including Service Helpdesk process
- Institutionalize the process and manage/track compliance
- Manage all servers, storage desktops, laptops, server, switches, firewalls etc
- IT Asset Management
- Ensure compliance on software licenses
- Develop daily, weekly and monthly reports on Helpdesk performance and productivity
- Liaise with vendors for procurement of hardware/software for the company
- Periodic Operations review and improve IT Infra operations
- Manage backup and disaster recovery
- Lead a team 5-6 junior network and system administration team; train the team on various applications and best practices
- Very good understanding of IT Security and relevant area
Vishal Digital
System Engineer
12.2013 - 11.2014
Job overview
- Company Overview: (Mumbai) (Previous employer)
- Installation, configuration & troubleshooting of the computer operating system/Mac, various application, printer, scanner, outlook client and antivirus
- Installation, configuration & troubleshooting of the Windows 2003/2008 server, managing administrating user accounts, assigning group policies for computer & users
- Remotely configuration & troubleshooting of pop account
- Email configuration & troubleshooting on Blackberry, Apple and other mobile devices
- Configuring internet proxies and troubleshooting internet network related problems
- Troubleshooting on data card, kaspersky antivirus
- Sharing folders and assign permissions to those shares, assigning and managing
- Monitoring backup server for daily, incremental & scheduled backup activity
- Maintenance of computer hardware peripherals and network component LAN & WAN
- Providing assistance to user on IT product and use of application services
- Coordinating with Network and Server teams in cases of troubleshooting problems related to networks and Systems
- Install, configure & troubleshoot Network Printer
- Implementing MS outlook (2007) Backup and restore of mail message, mail address book, recover corrupted mail and completely troubleshooting
- (Mumbai) (Previous employer)
Prasad Corporation
Jr.System Engineer
08.2010 - 12.2013
Job overview
- Company Overview: (Mumbai) (Previous employer)
- Installation, configuration & troubleshooting of the computer operating system, various application, printer, scanner, outlook client and antivirus
- Installation, configuration & troubleshooting of the Windows 2003/2008 server, managing administrating user accounts, assigning group policies for computer & users
- Configuration & troubleshooting of pop account
- Email configuration & troubleshooting on Blackberry, Apple and other mobile devices
- Configuring internet proxies and troubleshooting internet network related problems
- Assigning static ip to client and installation & configuration of DHCP& DNS
- Troubleshooting on data card, Kaspersky antivirus
- Sharing folders and assign permissions to those shares, assigning and managing
- Monitoring backup server for daily, incremental & scheduled backup activity
- Maintenance of computer hardware peripherals and network component LAN & WAN
- Providing assistance to user on IT product and use of application services
- Coordinating with Network and Server teams in cases of troubleshooting problems related to networks and Systems
- Install and configure Network Printer
- Implementing MS outlook (2007) Backup and restore of mail message, mail address book, recover corrupted mail and completely troubleshooting
- (Mumbai) (Previous employer)
Education
Mumbai University
B.Com.
University Overview
S.P.K College
XII Science
University Overview
Kolhapur Board
SSC
University Overview
Skills
Healthcare IT ManagementExtensive experience in managing IT infrastructure, systems, and services specific to healthcare environments, ensuring compliance with regulations like HIPAA (Health Insurance Portability and Accountability Act)Project ManagementProven ability to manage IT projects from inception to completion, ensuring timelines, budgets, and goals are met in a healthcare setting Familiar with project management tools (eg, MS Project, Jira)IT Infrastructure ManagementExpertise in overseeing and optimizing hospital IT infrastructure, including servers, networks, and data centers, ensuring uptime and system reliabilityCybersecurity in HealthcareStrong understanding of cybersecurity protocols and risk management strategies in healthcare environments, ensuring data privacy, network security, and compliance with healthcare regulationsEMR/EHR System ImplementationProficient in the implementation, maintenance, and optimization of Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems, improving patient care and operational efficiencyVendor & Stakeholder ManagementExperience managing relationships with IT vendors and stakeholders, negotiating contracts, and ensuring third-party solutions align with hospital requirements and standardsTeam Leadership & Staff ManagementSkilled in leading and mentoring IT teams, fostering collaboration, and ensuring high performance within a multi-disciplinary healthcare settingBudgeting & Resource AllocationProficient in managing IT budgets, resource allocation, and cost control, ensuring that technology investments align with the hospital’s financial goals and strategic objectivesRegulatory Compliance & AuditsKnowledge of healthcare regulations (eg, HIPAA, GDPR, HITRUST) and the ability to manage audits, ensuring the IT department meets all compliance standardsIT Strategy & InnovationAbility to develop and implement long-term IT strategies, integrating innovative technologies such as AI, telemedicine, and IoT to enhance hospital operations and patient careThese skills reflect a combination of technical, managerial, and healthcare-specific expertise, which is essential for your role
Nativeaddress
Nativeaddress
House no-82, Harsawantwada, At post-Majgaon, Sawantwadi, MaharashtraPersonal Information
Personal Information
- Date of Birth: 10/10/87
- Gender: Male
- Marital Status: Married
Additional Qualification
Additional Qualification
Installing, Configuring and Administrating Microsoft Windows XP Professional (MCP)Timeline
Deputy Manager-IT
Gleneagles Hospital
11.2021 - Current
Manager-IT Infrastructure
Gega InfoTech Pvt. Ltd.
12.2014 - 10.2021
System Engineer
Vishal Digital
12.2013 - 11.2014
Jr.System Engineer
Prasad Corporation
08.2010 - 12.2013
S.P.K College
XII Science
01.2005
Kolhapur Board
SSC
01.2003
Mumbai University
B.Com.
01.2008
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