Prathap E M
Thrissur
Summary
To be part professional organization and in challenging environment which offers and an opportunity to grow, develop and contribute to the growth of organization.
Experienced hospitality professional prepared for role with strong focus on teamwork and achieving results. Skilled in inventory management, customer service, and maintaining cleanliness and order. Reliable and adaptable, ready to meet changing needs and exceed expectations. Known for excellent communication skills and positive attitude.
Overview
9
9
years of professional experience
Work History
Mechanic
Car World Service Centre
06.2021 - 12.2022
- Streamlined inventory management processes for parts and supplies, reducing downtime.
- Executed complex repairs, improving vehicle functionality and customer satisfaction rates.
- Led initiatives to implement new repair techniques, enhancing service quality standards.
Caretaker
UCO MARINE WLL
07.2020 - 08.2021
- Collaborated with team members to enhance workflow efficiency in service operations.
Mechanic
POPULAR VEHICLE SERVICE CENTRE
- 2 years’ experience in POPULAR VEHICLE SERVICE CENTRE INDIA.
Mechanic
General Garage
- 2 years’ experience in a general garage in Kerala.
Salesman
AL LAYAN AUTO SPARE PARTS
01.2022 - 03.2025
- Processed sales transactions efficiently using point-of-sale systems.
- Provided product knowledge support to enhance customer satisfaction and loyalty.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Addressed customer inquiries and resolved issues promptly to uphold service quality.
STEWARD IN FOOD AND BEVARAGE SECTION
Hotel Hill Palace, Tripunithara
02.2016 - 03.2018
- Maintained cleanliness and organization of dining and kitchen areas to enhance guest experience.
- Assisted in food preparation by following safety and hygiene standards.
- Monitored inventory levels, ensuring timely replenishment of supplies.
- Collaborated with team members to streamline service operations during peak hours.
Education
Plus Two - Humanities
Co Operative College Trissur
Trissur, India01.2006
ITC - Auto Mobile Engineering
01.2006
SSLC - undefined
J P E H S Kurukkancheri
India01.2004
Skills
- Strategic Thinking
- Leadership
- Effective communication
- Presentation
LANGUAGES KNOWN
Hindi (Advanced)
Malayalam (Advanced)
English (intermediate)
EXTRA CURRICULAR ACTIVITIES
Singing Writing Drawing
DECLARATION
I hereby declare that the above-mentioned details are true to the best of my knowledge and belief. Place: PRATHAP E M Date
singing and crafting
Am a good singer and a highly socially interacted person. am well trained in craft works in coconut shells
Timeline
Salesman
AL LAYAN AUTO SPARE PARTS
01.2022 - 03.2025
Mechanic
Car World Service Centre
06.2021 - 12.2022
Caretaker
UCO MARINE WLL
07.2020 - 08.2021
STEWARD IN FOOD AND BEVARAGE SECTION
Hotel Hill Palace, Tripunithara
02.2016 - 03.2018
Mechanic
POPULAR VEHICLE SERVICE CENTRE
Mechanic
General Garage
ITC - Auto Mobile Engineering
SSLC - undefined
J P E H S Kurukkancheri
Plus Two - Humanities
Co Operative College Trissur