Pratheeksha Pai

Niveus Solutions

Bengaluru

12.2020 - Current

I have worked with interpreted clients' needs and introduced services to fit specific requirements.
Listened to and responded to customer requests, and forwarded necessary information to superiors.
Attended training programs to deepen my professional skill set, and assisted in training fellow store associates on existing and new training programs.
Followed all company policies and procedures to deliver quality work.
Built and managed relationships with key clients and partners to drive growth.
Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
Worked effectively in fast-paced environments.
Gained extensive knowledge in data entry, analysis, and reporting.
Produced detailed reports to support decision-making and project updates.
Developed training materials for new team members and stakeholders.
Implemented best practices to streamline project workflows and communication.
Participated in ongoing training and compliance activities.
Assisted in developing strategies to increase customer satisfaction levels.
Led ETL testing efforts to ensure data accuracy and integrity.
Managed project timelines and resources for client initiatives.
Maintained positive working relationship with fellow staff and management.