Experienced professional with over 20+ years of experience in Software Industry.
Excellent reputation for resolving problems and improving customer satisfaction.
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement.
Proficient in best practices, market trends and regulatory requirements of industry operations.
Talented leader with analytical approach to business planning and day-to-day problem-solving.
Strong experience in handling digital transformation and content experience projects. Possess rich expertise in budgeting, scoping, project planning and execution
. Thorough understanding of the Software Development Life Cycle Customer-focused professional and dynamic in applying project/product management skills in business environment.
Overview
20
20
years of professional experience
10
10
Years of Project Management Experience
6
6
years of post-secondary education
3
3
Languages
2
2
Certificates
Work History
Senior Project Manager
Robosoft Technologies
Bengaluru, Karnataka
04.2022 - 08.2023
Led the Program management activities and program intake that includes defining scope schedule and cost for the client's portfolio.
Led a large team of 60 technical team members along with multiple stakeholders and third-party vendors to manage the program, handle deliveries, escalations, and risks.
Improved project efficiency with strategic planning, resource allocation, and time management practices.
Worked closely with organizational leadership and stakeholders of the all the projects handled to guide operational strategy.
Highly responsible and accountable for managing the progress of the program, meet deliveries and go live dates.
Established and drove monthly Customer Support governance meetings and quarterly Customer Impact Analysis.
Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
Played a pivotal role in tracking and reporting key performance indicators (KPIs) related to project progress, led the steer committee meetings to discuss the project progress, scope, and budget.
Overall management of team including employees, contractors, external vendors, resource onboarding, performance appraisals, encourage trainings, providing opportunity to the team members for professional growth, facilitate activities for team building and motivation.
Project Manager
Valtech
Bangalore, Karnataka
03.2015 - 04.2022
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high- quality results.
Built and utilized reporting systems to keep customers and management in loop with latest information.
Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.
Closely collaborated with technical team and project stakeholders for successful projects completions.
Analyzed customer usage patterns of publicly available solutions to detect and prioritize areas in need of future enhancements.
Managed minimum of 3 digital projects each year while maintaining adherence to budget, schedule and scope requirements.
Extensively used Smartsheet Project Management tool and Google G suite for project planning and schedule.
Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
Senior Specialist
Temenos India Pvt Ltd
Bangalore, Karnataka
02.2011 - 03.2015
Led projects by coordinating schedules, organizing resources and delegating work to meet deliverable and timeline requirements.
Drove improvements to Software Testing and Requirements gathering areas.
Primarily focused on handling functional and business requirements and to get better understanding of both functional and business.
Played key role digital transformation from Graphical User Interface to Web User Interface and to Mobile/TABLET site)
Conducted regular performance reviews for team members, providing constructive feedback that encouraged continuous improvement.
Senior Software Engineer
Valtech
Bangalore, Karnataka
02.2007 - 01.2011
Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
Conducted thorough testing to identify and resolve bugs, ensuring optimal software performance.
Worked with product owners, scrum master, developers to resolve technical issues.
Gathered data on integration issues and vulnerabilities and outlined improvement recommendations.
Reviewed requirements, specifications and technical design documents to provide timely and meaningful feedback.
Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
Senior Software Engineer
Symphony Sevices (presently Symphony Teleca)
Bangalore, Karnataka
04.2006 - 08.2007
Involved in product release for AppManager UNIX Agent.
Responsible for test execution of all critical customer issues.
Review project plans for the product to identify potential risks and drive mitigations.
Drive proactive communication around requirements and plans throughout the project.
Participate in release planning meetings, scrum meetings, all iteration meetings and requirements workshops.
Performed Manual and Functional testing of application for Unix Agent installed on various OS : Linux, RedHat, Suse Linux,Windows,AMD. Introduced automation tools for efficient deployment processes, minimizing downtime during updates.
Software Quality Testing Associate
Naturesoft Pvt Ltd
Chennai, Karnataka
10.2003 - 04.2006
Testing of sales, purchase and material management modules for an ERP application.
Preparation of unit and integration test cases, unit and integration testing, reporting of
Defects and database related errors.
Preparation of testing scenarios for sales and purchase modules.
Preparation of help/training (required for testing) document in each of the processes.
Preparation of requirements traceability matrix, performed root cause analysis and supported for Test Driven approach of development.
Skills
Effective Leadership
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Education
MBA - Digital Marketing And ECommerce
Jain University For Distance Education
Bangalore
01.2022 - 05.2024
Bachelor of Engineering - Electronics And Telecommunications
Sir M Visvesvaraya Instittue of Technology
Bangalore
10.1997 - 10.2001
Certification
Certified Scrum Master
Accomplishments
Certified Scrum Master during October 2021.
Led the “Tech Girl Program 2019” at Valtech, a workshop on technology career path for young girls during Oct 2019.
Conducted Workshop on digital transformation, digital assets, and content optimization for B2B website at Bayer Office, Mumbai during 2016.
Awarded the “GEM Award” at Temenos India Pvt Ltd during 2012 and Ruby Award at Valtech during March 2011.
Conducted Workshop on Agile Methodologies to a promising prospect as part of Presales activity to win a sales pitch at Valtech during 2018.
Completed course in eCommerce and Digital Marketing from Great Learning during December 2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full Time
Location Preference
HybridRemoteOn-Site
Important To Me
Company CultureWork-life balanceCareer advancementTeam Building / Company RetreatsStock Options / Equity / Profit SharingPersonal development programsPaid time off
Timeline
Certification in Digital Marketing and eCommerce
12-2023
Senior Project Manager
Robosoft Technologies
04.2022 - 08.2023
MBA - Digital Marketing And ECommerce
Jain University For Distance Education
01.2022 - 05.2024
Certified Scrum Master
11-2021
Project Manager
Valtech
03.2015 - 04.2022
Senior Specialist
Temenos India Pvt Ltd
02.2011 - 03.2015
Senior Software Engineer
Valtech
02.2007 - 01.2011
Senior Software Engineer
Symphony Sevices (presently Symphony Teleca)
04.2006 - 08.2007
Software Quality Testing Associate
Naturesoft Pvt Ltd
10.2003 - 04.2006
Bachelor of Engineering - Electronics And Telecommunications