PRATHIBHA GP

Work Profile:

• Coordinated weekly meetings for internal and external groups.
• Mentored and guided employees to foster proper completion of assigned duties.
• Built strong relationships with customers through positive attitude and attentive response.
• Participated in cross-functional team-building activities.
• Initiated timely response to emails, voicemails and written correspondence.
• Adhered to rigorous standards for customer service, merchandising and operational safety.
• PF, ESIC, PT calculation challan generation and remittance
• Make sure the clients were complying as per state labour laws
• Assist the clients in resolution of all disputes related to Labour Laws
• Liaising with various departments and authorities
• Preparing monthly, quarterly, half yearly and annual returns as applicable under statutory compliance
• Conducting audit for PAN India as per the state acts and publishing the compliance report
• Applying licenses under Labour Act throughout PAN India like Shop Registration, Trade license, CLRA License, 365 days working exemption certificate, maintaining records in electronic format exemption certificate, Women working in shift exemption certificates etc
• Ensure the inputs reached the client on time in way of MIS
• Assist with new client account set up internally and for clients (Migration)
• Coordinating for Statutory Compliance Activities on PAN India for various clients like Software, IT, Medical Transcription, Trading and Retail etc.
• Query Management.

Work Profile:

• Implemented behavioral-based performance management system to define expectations, standards and key performance areas.
• Achieved regulatory compliance with no adverse audit findings for facilities, documentation compliance or safety.
• Navigated federal, state and local employment laws and regulations and adjusted company practices and policies to confirm complete compliance.
• Built human resource organization and aligned people and culture with corporate strategic priorities and operations.
• Launched internal skills and leadership training program via electronic learning management system, gaining 10 new trainees within first quarter of deployment.
• Maintained "open door" policy to encourage employee communications and resolution of issues.
• Recruited and hired key leadership positions to strengthen management team.
• Created and implemented safety protocols to successfully reduce workplace incidents

Work Profile:

• Rendering general administration & secretarial support
• Setting up meetings, Seminars, submitted offer status / requisition, updated team organization chart, screened CVs, etc
• Handling the co-ordination for travel & hotel arrangements all over India for the Domestic / Overseas staff/vendors
• Handling the travel arrangement for South India for Corporate Managers / Employees (air ticketing - domestic & international) and reservation of hotels
• Effectively manage the entire recruitment process by coordinating with the candidates for fixing interview dates, compiling offer letters, execute the joining formalities and synchronize with the interview panel
• Rendering support for out-going staff for smooth exit with high confidentiality
• Handling petty cash for office expenses
• Handling the India Account receivables
• Preparation of salary file, calculation of Provident Fund, Professional Tax & Income Tax
• Maintenance of Attendance, leave registers, Salary register as per Karnataka Labor Act
• Renewal of licenses, certificates, rental agreements
• Remittances of deductions made to the concerned statutory bodies and complying with the quarterly returns / annual returns and issue of Form 16
• Documentation pertaining to Provident Fund – Joining & Withdrawals formalities
• Coordinating with Auditors & Company Secretary and meeting their requirements
• Coordinating with Accounts & HR department at HO – Singapore for the reports required on weekly / monthly & yearly basis
• Preparation of India office budget on Monthly & Yearly basis
• Coordinating with Bank on Inward remittances, bank balance certificates etc
• Providing support for interviews, call letters, appointments & resignation

• Maintained protocol throughout routine work days and special events.
• Delivered top-notch administrative support to office staff, promoting excellence in office operations.
• Planned and executed events for employees and clients and managed logistics and vendor relations.
• Scheduled appointments and meetings, organized materials and prepared rooms.