Prathibha Parameswaran
Bangalore
Summary
Result driven professional with 10+ years of learning & development program and projects ownership, delivering impactful learning solutions globally and achieving positive business outcomes. Additionally, 10 years of global operations expertise in banking and diverse sectors, cross-cultural skills, and strong business acumen. Proficient in leveraging data insights to optimize organizational performance. Independent Career Coach and Mentor for working professionals and aspiring graduates.
Overview
23
23
years of professional experience
1
1
Certification
Work History
L&D Consultant , Trainer, Career Coach
Freelance
Bengaluru
01.2014 - Current
- Analyze client training needs, design effective learning solutions, and ensure smooth implementation to meet organizational goals in workforce learning (reskilling, upskilling, or future skills) initiatives
- Evaluate program effectiveness and refine strategies based on reports and feedback, using data insights to tailor learning solutions
- Trained 4000+ employees, covering soft and behavioural skills, work culture & ethics, performance enhancement and various customised Manager / leadership development programs
- Facilitated 1000+ employees for wellness, yoga, mindfulness, and stress management workshops in India and EMEA regions
- Coached junior, mid to senior level 400+ employees, 300+ hours across various sectors, focusing on both 1-on-1 and team coaching specializing in Career development, Personal leadership, Mindfulness and Emotional Intelligence
- Mentored 350+ interns, youth, women, and students, emphasizing career development and mental/emotional wellbeing
Global Communities Program Manager, India
Microsoft USA & India
12.2023 - 06.2024
- Strategically orchestrated business outcomes by collaborating, planning and executing initiatives that connected over 2,850 employees across Bangalore, Hyderabad, and Noida, enhancing the employee community building experience
- Championed global culture initiatives alignment with regional programs (ERGs, Charters, DEI, Leadership Site visits and Manager Development Summit, AI & Co-Pilot, Career & Well-Being)
- Supported the regional Community Leader in efficient budget utilization, boosting employee morale by 95% and ensuring optimal vendor management relationship
- Boosted regional global communication and engagement strategies in collaboration with HRBPs, SBU leads, and regional people managers, resulting in 60% employee satisfaction
Career Coach - US Startup
Freelance
01.2023 - 01.2024
- Enhanced job seekers' success rates using AI tools for resume building & LinkedIn optimization report audits
Area Project Manager, Facilitator & Community Engagement
Microsoft USA
07.2021 - 06.2023
- Facilitated onboarding programs for 3000+ new hires, resulting in 30% reduction in ramp-up time and increased employee productivity by 25%
- Collaborated with cross-functional teams as Area Project Manager for ASIA, restructuring onboarding learning programs in 5 countries, reducing onboarding costs by 20% through process optimization
- Supported project development and implementation of comprehensive learning content, blended learning modules (LMS, Self-paced, ILT, VILT, focus groups, instructor-led large community events) resulting in 65% increase in employee retention rates
- Attention to detail and troubleshooting skills, reducing project errors by 15% ensuring smooth operations providing learning need support for the successful launch of major initiatives
Assistant Manager
LHH - Adecco Group
Bengaluru
01.2021 - 06.2021
- Pioneered innovative Al-based learning platform for India recruiters, achieving an improvised hiring placement rate from 10% to 40% to drive tangible results
- Promoted and managed a talent pool of 150+ mid-senior and leadership professionals through career transitions projects, establishing strong business partnership with over 30 key client accounts
- Demonstrated proficiency in coordinating cross-functional projects, strategically influencing stakeholders, and swiftly expanding initiatives with an agile, growth-oriented execution mindset
Business Development Consultant
Inflow Technologies
Bengaluru
06.2020 - 12.2020
- Conducted impactful skilling awareness workshops, driving a significant increase of 20% in subscription renewals for vendor partners
- Strategically researched and analysed industry trends to influence stakeholder decisions, resulting in a 15% increase in program adoption rates in tier2 cities
- Leveraged extensive industry contacts to spearhead new business initiatives, contributing to 22% increase in partnership opportunities and enhancing brand visibility
Operations Associate
Ally Financial Inc.
Mississauga
04.2012 - 12.2013
Project Support
Netricom Inc.
Markham
06.2010 - 04.2012
Trade Services Officer
HSBC Bank Plc
Dubai
03.2005 - 03.2010
Customer Service Officer
HSBC Credit Cards
Dubai
02.2004 - 03.2005
Processing Executive
HSBC Electronic Data Processing India Pvt Ltd
Bengaluru
07.2002 - 12.2002
Customer Service Executive
Msource India Pvt Ltd
Bengaluru
12.2001 - 07.2002
Education
Bachelor of Commerce -
Bangalore University
Bangalore, IndiaSkills
- Learning & Development
- Program Management
- Project Management
- Employee Experience & Culture
- Training Delivery & Readiness
- Facilitation & Curriculum Development
- Coaching & Mentoring
- Change Management
- Stakeholder Management
- Employee Engagement
- Talent Development
- HRBP Skills
Certification
- Advanced Learning & Development Management - Udemy
- Enterprise Design Practitioner - IBM
- Microsoft AZ900 - Azure Fundamentals
- MS Core Training Skills Course - CSS Trainer Certification
- International NLP Coach Practitioner, ICTA (International Coach & Trainer Association)
- Internationally Certified Career Coach ICF Affiliated Coach, ASCTH, CCA, Canada (License # 19264)
- Yoga Instructor-SVYASA-Bangalore
- Theatre for Living-Canada
- Mind & Memory Trainer
Pastroles
- Trade Services Officer, HSBC Bank Plc, Dubai, UAE
- Customer Service Officer, HSBC Credit Cards, Dubai, UAE
- Processing Executive, HSBC, Bengaluru, Karnataka, India
- Operations Associate, Ally Financial Inc., Mississauga, Canada
- Project Support, Netricom Inc, Markham, Canada
Volunteer Experience
- Global Mentorship Initiative, Mentor, Connecting Students to careers through mentorship, Present
- Microsoft Leadership Enablement Connected Communities, Remote Facilitator, Past
Timeline
Global Communities Program Manager, India
Microsoft USA & India
12.2023 - 06.2024
Career Coach - US Startup
Freelance
01.2023 - 01.2024
Area Project Manager, Facilitator & Community Engagement
Microsoft USA
07.2021 - 06.2023
Assistant Manager
LHH - Adecco Group
01.2021 - 06.2021
Business Development Consultant
Inflow Technologies
06.2020 - 12.2020
L&D Consultant , Trainer, Career Coach
Freelance
01.2014 - Current
Operations Associate
Ally Financial Inc.
04.2012 - 12.2013
Project Support
Netricom Inc.
06.2010 - 04.2012
Trade Services Officer
HSBC Bank Plc
03.2005 - 03.2010
Customer Service Officer
HSBC Credit Cards
02.2004 - 03.2005
Processing Executive
HSBC Electronic Data Processing India Pvt Ltd
07.2002 - 12.2002
Customer Service Executive
Msource India Pvt Ltd
12.2001 - 07.2002
Bachelor of Commerce -
Bangalore University
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