Prathik P
Customer Service and Sales Associate
Bengaluru
Summary
Highly motivated under Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
6
6
Certifications
2
2
Languages
Work History
Customer Service and Sales Associate
NoBroker.in
04.2023 - Current
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of product offerings.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Prepared merchandise for sales floor by pricing or tagging.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Built customer loyalty and retention by delivering excellent experiences.
Marketing Designer
Telaverge Communication
12.2019 - 06.2021
- Streamlined design processes, resulting in increased efficiency and faster project completion times.
- Researched new design technology and tools to bolster professional skillset and drive quality deliverables.
- Utilized strong typography skills to create visually striking print materials that captured attention and conveyed key messages clearly.
- Coordinated with other departments to comply with industry regulations.
- Used Adobe Creative Suite to edit images for use in marketing materials and website content.
- Analyzed user behavior and feedback to optimize design and user experience.
Education
Master of Science - Computer Science And Programming
New Horizon College of Engineering
Bengaluru, India06.2020
Bachelor of Science - Information Technology
Hajee Karutha Rowther Howdia College
Theni06.2016
Skills
Policy and Procedure Adherence
Sales Goals Attainment
Sales and Promotions
Flexible Hours
Team Cooperation
Team Cooperation
Certification
Certification By Google Foundations of Digital Marketing and E-commerce
Timeline
Customer Service and Sales Associate
NoBroker.in
04.2023 - Current
Certification By Google Foundations of Digital Marketing and E-commerce
04-2023
Marketing Designer
Telaverge Communication
12.2019 - 06.2021
Master of Science - Computer Science And Programming
New Horizon College of Engineering
Bachelor of Science - Information Technology
Hajee Karutha Rowther Howdia College