PRATHIK PATEL
Hyderabad
Summary
Dynamic Senior Associate at State Street Corporation with expertise in private equity and mutual funds. Excelled in client service and SLA management, ensuring timely resolution of complex inquiries. Demonstrated strong critical thinking and analysis skills while leading teams to meet tight deadlines and enhance client satisfaction. Passionate about delivering exceptional results.
Overview
7
7
years of professional experience
Work History
Senior Associate
State Street Corporation pvt ltd.
Hyderabad
08.2018 - 05.2025
- Managed operations for multiple clients, including mutual funds, ETFs, hedge funds, derivatives, and market setups.
- Onboarded and offboarded clients and investment managers on derivatives, ETDs, and SWIFTs based on their requirements.
- Served as a primary point of contact for external clients, resolving complex queries promptly.
- Played a key role in hyper-care client management, consistently meeting tight deadlines while maintaining quality.
- Resolved client inquiries in a timely manner while adhering to service level agreements.
- Managed team resources, including assigning tasks, monitoring progress, and ensuring deadlines were met.
Education
BCOM( Hons) -
Badruka College of Commerce and ARTS
Hyderabad01.2018
MEC -
Loyola Academy Junior College
Hyderabad01.2014
Skills
- Private equity and mutual funds
- Derivatives and fixed income
- Work planning and prioritization
- Training and onboarding
- Client service and SLA management
- Critical thinking and analysis
Accomplishments
- Shining Star Award for two quarters (2018-Q4 and 2020-Q3): received commendations for resolving high-priority client issues and collaborating effectively with cross-functional teams
- Bravo Awards: recognized for delivering projects on time, with high quality, contributing to successful client outcomes
Timeline
Senior Associate
State Street Corporation pvt ltd.
08.2018 - 05.2025
BCOM( Hons) -
Badruka College of Commerce and ARTS
MEC -
Loyola Academy Junior College
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