Prathik Prakash

• Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
• Concerns with products or services to resolve problems.

• Followed all standard safety practices to avoid accidents as per company regulations.
• Checked HF/VHF/UHF transceiver radios daily and maintained it by performing basic checks.
• Technical trainee for Bharat Electronics limited (B.E.L) , Bangalore in a department Military communication (MILCOM) and worked on a communication equipment's such as HF/VHF/UHF transceiver radios.

• Trained lot of client to achieve there fitness goals
• Understood clients needs and cater to that.

• Enhanced operational efficiency and productivity by managing time table and instructor scheduling.
• Kept great clients reletionship for the business.

Customer service associate for UK based insurance company AGL for 8months.

• Conferred with customers about concerns with products or services to resolve problems.
• Developed and actualized customer service initiatives to decrease wait times.

• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Worked closely with owner to maintain optimum levels of communication to effectively and efficiently complete projects.
• Resolved problems, improved operations and provided exceptional service.