Prathmesh Pravin Kantak
Mumbai
Summary
Expertise in Assisting Managers, Team Coordination, Delegation of Duties. Exceptional interpersonal skills. Problem-Solving Skills with impeccable Multi-Tasking Abilities, Versatile Administrative Support Specialist. Traveling Domestic & International is not a constraint; Enthusiastic to explore new things
Overview
12
12
years of professional experience
Work History
Operations manager
Saifee Hospital, Mumbai
10.2024 - Current
- Managing daily operations, including staffing, resource allocation, and workflow optimization.
- Supervising, training, and supporting staff and department heads, fostering a positive work environment.
- Monitoring and improving patient satisfaction, addressing complaints, and ensuring a positive patient experience.
- Analyze operational data to identify trends, report on performance metrics and report strategic decisions.
Assistant Manager Operations
Healthbridge Network (Paramount Health Services), Mumbai
04.2023 - 09.2023
- Auditing hospitals for entry level in NABH Audits.
- Onsite audit of Hospitals PAN India.
- On job training to new employees.
Centre Coordinator
Asian Cancer Institute Daycare Centre (ACI), Borivali, Mumbai
01.2021 - 03.2023
- Managing OPD as well as IPD, preparing TPA discharges.
- Preparing Month end reports like month wise patient data and revenue.
- Train new joinees with the process and work flow and managing the duty rota.
- Managing reception area, greeting visitors, responsible for keeping the reception area clean & well organized.
- Responding to inquiries by patients and visitors in a courteous manner by using proper communication etiquette.
- Registering new patients and updating existing patient demographics by collecting detailed patient information including personal and financial information.
- Facilitating patient flow by notifying the provider of patients’ arrival, being aware of delays & communicating with patients and clinical staff.
- To protect patient confidentiality.
- Coordinating with Doctors, Surgeons & management team for scheduling appointments & for giving instructions for tests or procedures required to be followed.
- Taking appointments for MRI, CT Scan, X-Rays registers, MRD records, other various registers and Billing work.
- To report any disturbances in the reception area to the higher authority immediately.
- To Raise lab investigation bill and collect cash/card payment immediately.
- At the end of the day, credit bills are raised and handed over to the billing section.
- To finish procedure to be made and sent to accounts department after admitting the patient/ preparing the cheque.
- Coordinating with patients for consultation and admission.
- Taking feedback from patients and relative and if any issue resolve it with the management or management team.
- Coordinating with doctors regarding patients investigations before providing surgical and chemotherapy estimate to patient and counseling regarding same.
- Doing OT booking and arrangement for histopathology sample.
Executive
Asian Cancer Institute Daycare Centre (ACI), Borivali, Mumbai
02.2017 - 01.2021
- Handling Queries regarding TPA & making adjustments needed to settle the TPA bills.
- Handling cash up to 25 to 30 lac in a day.
- Settlement of In patient & out patient bills.
- Preparing Daily Cash Collection Reports for Finance Department.
- Issuing Clearance and Discharge slip.
- Handling Petty Cash of Rs.2 lac & preparing Petty Cash Statement for Finance Department on weekly basis.
- Preparing Credit & Cheque Statements.
- Confirmation of Cheques, NEFT & RTGS from Bank.
Accounts Officer - Cashier
S.L.Raheja Hospital, Mahim, Mumbai
09.2013 - 02.2017
- Handling Queries regarding TPA & making adjustments needed to settle the TPA bills.
- Handling cash up to 25 to 30 lac in a day.
- Settlement of In patient & out patient bills.
- Preparing Daily Cash Collection Reports for Finance Department.
- Issuing Clearance and Discharge slip.
- Handling Petty Cash of Rs.2 lac & preparing Petty Cash Statement for Finance Department on weekly basis.
- Preparing Credit & Cheque Statements.
- Confirmation of Cheques, NEFT & RTGS from Bank.
Education
MBA - Healthcare Administration
Sikkim Manipal University
10.2025
M Com - first year appeared
Mumbai University
10.2025
Bachelor of Commerce - undefined
Mumbai University
01.2007
Higher Secondary Certificate - undefined
Maharashtra Board
01.2004
Secondary School Certificate - undefined
Maharashtra Board
01.2004
Skills
- MSCIT
- Microsoft Office (Word, Excel, PowerPoint Presentation & Outlook)
- Company portal management
- English Typing speed 30 wpm
- MIS Reporting
- Familiar with firm-specific programs & software tools
Languages
English
Hindi
Marathi
Hobbies
Travelling, listening to music, swimming, cycling, playing badminton, cricket, Internet Surfing
Courses
- MSCIT
- Effective Communication
- BLS (Basic Life Support)
- Fire and Safety Spillage Management
- Hospital Infection Control
Disclaimer
I hereby declare that all the information shared is true and accurate. Mr. Prathmesh Kantak
Timeline
Operations manager
Saifee Hospital, Mumbai
10.2024 - Current
Assistant Manager Operations
Healthbridge Network (Paramount Health Services), Mumbai
04.2023 - 09.2023
Centre Coordinator
Asian Cancer Institute Daycare Centre (ACI), Borivali, Mumbai
01.2021 - 03.2023
Executive
Asian Cancer Institute Daycare Centre (ACI), Borivali, Mumbai
02.2017 - 01.2021
Accounts Officer - Cashier
S.L.Raheja Hospital, Mahim, Mumbai
09.2013 - 02.2017
M Com - first year appeared
Mumbai University
Bachelor of Commerce - undefined
Mumbai University
Higher Secondary Certificate - undefined
Maharashtra Board
Secondary School Certificate - undefined
Maharashtra Board
MBA - Healthcare Administration
Sikkim Manipal University
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