PRATHYUSHA BALE
Hyderabad
Summary
Experienced software Test Engineer with several years of dealing with testing and support in both desktop and web-based environments. Analyzed pre- and post-development applications to isolate and resolve performance errors through cooperation with development and technical support teams. Dedicated to superior debugging services through exceptional communication, prompt and precise diagnosis and effective solutions.
Overview
8
8
years of professional experience
Work History
Software Engineer
PGS
Hyderabad
03.2024 - Current
- Developed and executed test cases to ensure software functionality, reliability and performance.
- Worked with developers to identify, document and track defects in the system.
- Created automated tests for regression testing of all new features.
- Reviewed business requirements documents to understand the scope of projects and create comprehensive test plans.
- Collaborated with project team members to develop effective strategies and test plans.
- Performed functional, integration, system and user acceptance testing processes.
- Monitored bug tracking systems for open issues related to software testing efforts.
- Documented results of all tests performed using standard templates or tools such as JIRA or Bugzilla.
- Participated in peer reviews of test plans, scripts, data sets and other related documentation.
Software Engineer
CHUBB
Hyderabad
03.2023 - 02.2024
- Testing End to End web application for CHUBB Insurance
- It involves system testing, integration testing, security testing, sanity testing and regression testing
- Documented results of tests performed on various databases along with any identified issues.
- Participated in regular meetings with stakeholders to discuss project progress, changes, challenges.
- Designed and executed comprehensive test plans to identify software vulnerabilities and bugs.
- Performed integration testing between different components of an application prior to release.
- Executed SQL queries to verify data integrity in the databases.
- Verified that all changes made to the database are reflected correctly in related applications and systems.
Software Engineer
MasterCard
Hyderabad
05.2020 - 12.2022
- Migrating all the MasterCard sites to DXP platform
- Digital Experience Platform (DXP), is an emerging category of enterprise software seeking to meet the needs of business groups undergoing digital transformation, with the goal of providing better user experiences quickly with in-built compliance
- Working with various Agencies across the globe in assisting them to Author pages
- Co-ordinates with Dev team on various implementations
- To test new functionalities and provide feedback on
- Worked on MSM, Live copy and Live site implementation
- Analyzing the issues and fixing them
- Working with Business leads in gathering requirements and creation of campaign specific pages
- Delivered releases with 80% reduced customer defects
Software Engineer
MasterCard
Hyderabad
05.2019 - 04.2020
- The General Data Protection Regulation 2016/679 is a regulation in EU law on data protection and privacy in the European Union and the European Economic Area
- It also addresses the transfer of personal data outside the EU and EEA
- Worked with Legal, DEV, Business teams to build an environment to host Legal pages
- Provide training to team on how to implement Legal pages using GDPR components
- Delivering high quality work to achieve internal and customer SLAs
Associate Software Engineer
MasterCard
Hyderabad
03.2017 - 04.2019
- MasterCard Priceless is a web application hosted by MasterCard
- Created detailed documentation of all developed software components.
- Executed unit testing on new or modified software components.
- Provided technical support to customers and team members regarding software issues.
- Performed debugging and troubleshooting of existing software programs.
- Participated in design meetings, code reviews, and sprint planning sessions.
- Resolved customer complaints in a timely manner with appropriate solutions.
Education
B.Tech. - Electronics & Communication
Vishnu Institute of Technology
Bhimavaram01.2015
Skills
- Java
- SQL
- Software Development Tools: JIRA, Confluence
- Jira
- ServiceNow
- GIT
- AEM 61/63
- Agile Methodology
- Regression Testing
- Continuous integration
- Scrum Framework
- CI/CD Tool: Jenkins, Docker
- Test script development
- Defect tracking
- Functional Testing
- User Acceptance Testing
- Requirements Analysis
- Results and Deadline-Driven
- Adobe Software
- ServiceNow Ticket Tracking Tool
Keyactivities
- Creating Project plans, Iterations and Reports.
- Ability to write Test cases and Test plan.
- Able to collaboratively work with Business leads, SEO team, Analytics team, and Support teams.
- Understand the requirements and able to convince stakeholders.
- Defect/Bug Tracking & Defect Fixing in JIRA
- Documentation
Awards
Received appreciation from Vice president, Director, Senior vice president and key stakeholders of MasterCard, for contribution in launching Priceless.com site.
Timeline
Software Engineer
PGS
03.2024 - Current
Software Engineer
CHUBB
03.2023 - 02.2024
Software Engineer
MasterCard
05.2020 - 12.2022
Software Engineer
MasterCard
05.2019 - 04.2020
Associate Software Engineer
MasterCard
03.2017 - 04.2019
B.Tech. - Electronics & Communication
Vishnu Institute of Technology
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