Passionate about ServiceNow
Results-driven software professional with 3+ years of experience in production and configuration environments. Skilled in Linux Shell Scripting, project management tools, and database management (Oracle/MySQL). Strong communication and interpersonal skills, adept at collaborating with clients and team members. Proficient in functional testing methodologies. Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans, and scripts. Dedicated to analyzing and resolving defects.
Project Management
Requirements Gathering
Workflow Analysis
Software development life cycle
Data Mapping
Release planning
Customer Targeting
Business Analysis
Decision-Making
Documentation
Team Collaboration
Multitasking Abilities
Excellent Communication
Customer Communication
Written Communication
Generative AI 101 certification
Passionate about ServiceNow