Prathyush M R
Cloud Consultant
Kochi,Kerala
Summary
IT Infrastructure Consultant having 15+ years of experience. Working in Cloud, Kubernetes, Linux, DevOps technologies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
2
2
Certifications
Work History
Associate Consultant – Cloud Delivery Services
Tata Consultancy Services
Kochi
08.2019 - Current
- Leading a team of 18
- Service Management
- Managing UK based largest Retail Company
- Providing Support to Azure Platform
- Providing Support for 70 Azure Kubernetes Clusters
- Responsible for mitigating Kubernetes Cluster issues
- Responsible for periodic upgrade of Kubernetes Clusters
- Support Azure VMs, Patching – Update Management
- Azure Virtual Desktop
- Azure Site Recovery and Backup
- Azure Traffic Manager Configurations
- Managing around 50 subscriptions
- Drive the migration projects
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Work closely with Automation team to automate the provisioning of Azure services
- Handles implementation of Security Recommendations
- Problem Management, Service Improvement Plans
- Handles Operational and Technical Deliverables
Linux Consultant
Wipro Technologies
Kochi
12.2015 - 07.2019
- Provides Remote Technical Support for around 2000 Linux servers deployed across Europe, US, Asia
- Responsible for root cause analysis of P1 issues
- Worked with global clients
- Provides Enterprise and Open-Source solutions for various requirements
- Automation using Shell and Ansible
- Migration of Old Hardware to New / Virtual Environment
- Responsible for doing POCs
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Team Lead-Technical Specialist
Wipro Infotech, Wipro InfoTech, GSMC
Mysore
04.2008 - 11.2015
- Shared customer environment Provided Remote Technical Support for about 15 customers
- Worked as SPOC for various clients
- Led the Linux team for 3 years
- Installing, configuring, and administering Linux Operating System
- Manage Oracle Enterprise Linux (OEL 5, OEL 6)
- Manage Red hat Enterprise Linux (RHEL5, 6.0,7)
- Manage OVS (Oracle Virtual Servers)
- Performance tuning of Server and application services
- Automation of Development and UAT machines using Ansible and Shell Script
- OS and Security patching manual and by using Satellite
- Migration from RHEL to Oracle Linux
- Management of REDHAT Cluster and HP service Guard clusters
- Management of Virtual machines on VMware, OVM, KVM, Hyper-V
- Squid Proxy Server Administration
- Implementation of ACLs, content filtering like SquidGuard and Dansguardian
- Patch Installation
- Troubleshooting of all the escalated incidents
- Perform Security Hardening and OS Hardening
- Managing Apache Web Servers, Squid Proxy servers, Mithi Mail servers & Syslog Servers
- Maintaining server security, backup, and restoration measures for unplanned outages or other OS/Application-level issues
- Hands on experience in NFS, SUDO and SSH
- Managing the job scheduling by using crontab
- Taking Data backup on a Monthly basis and scheduled basis
- Checking the status of storage and doing the basic troubleshooting if required
- Implementation of Script to reduce the manual efforts
- Creation of new VM hosts, Data store creation, VM migration etc
- User Administration (Mithi Mail Server, Postfix, Qmail and Send mail)
- Responsible for resolving mail routing, policy issues
- Installation and configuration of Clam AV and Spam Assassin
- Preparation of MIS, FMEA, SIP, CFIA
- Working on Escalated incidents
- Led Problem management team, responsible for providing incident reports for Major Incidents and RCA reports
- Responsible for Changes, Responsible for preparation and verification of POA
- Post change analysis
- Managed a team of 20 engineers
- Handled technical and process escalations.
- Trained new team members by relaying information on company procedures and safety requirements.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Linux Technical Support Engineer
Focuz Infotech
Kochi
02.2007 - 04.2008
- Project: Remote and on-site server Administration
- Responsible for installing and configuring Linux servers at Customer Sites across India and for the Software Development team
- Installed Linux based applications, Squid Proxy, Mail Servers in various customer premises
- Administration of Squid Proxy server
- Administration of Postfix and Qmail servers
- Provided remote and onsite support
- Provided training to the clients on products.
Education
Master Of Science - Electronics
Mahatma Gandhi University
Bachelor Of Science - Electronics
Madurai Kamaraj University
Pre-Degree - undefined
Mahatma Gandhi University
SSLC - undefined
Skills
Cloud- Azure, AWS, Azure Kubernetes Services, Cloud NativeLinuxAutomation - Ansible, Shell scriptRedhat Cluster, Suse clusterOn-premise Linux Server ManagementProject managementLeadership
Agile
Cloud Foundation, MigrationTools & ObservabilityAccomplishments
- Achieved 100% Compliance in Patching of Azure Virtual machines and Azure Kubernetes Clusters
- Supervised team of 18 staff members.
- Implemented GitOps in AKS.
- Achieved 100% Backup Compliance for VMs and AKS.
- Resolved product issues in Kubernetes Environments.
- Driven Cloud Cost Reduction Initiatives
Certification
AZ 900
Timeline
AZ 900
01-2022
Associate Consultant – Cloud Delivery Services
Tata Consultancy Services
08.2019 - Current
AWS Solution Architect
04-2019
Linux Consultant
Wipro Technologies
12.2015 - 07.2019
Team Lead-Technical Specialist
Wipro Infotech, Wipro InfoTech, GSMC
04.2008 - 11.2015
Linux Technical Support Engineer
Focuz Infotech
02.2007 - 04.2008
Master Of Science - Electronics
Mahatma Gandhi University
Bachelor Of Science - Electronics
Madurai Kamaraj University
Pre-Degree - undefined
Mahatma Gandhi University