Summary
Overview
Work History
Education
Skills
Personal Information
Preferred Location
Accomplishments
Certification
Timeline
Generic
Pratibha Bachhav

Pratibha Bachhav

HR Business Partner
Vikhroli east

Summary

Strategic and results-driven HR Business Partner with 13+ years of experience aligning human resource strategies with organizational goals to drive business performance. Proven track record of partnering with senior leadership to lead workforce planning, talent management, employee engagement, and organizational change initiatives. Strong expertise in performance management, leadership coaching, and data-driven HR decision-making. Recognized for building trusted relationships across all levels of the organization and influencing outcomes that support both people and business growth.

Overview

10
10
years of professional experience
1
1
Certification
4
4
Languages

Work History

Chief Manager

ICICI Lombard General Insurance Co
06.2023 - Current
  • The primary focus is on the people side of the Organization, ensuring that talent management, employee development and HR Practices contribute to business success.
  • Align HR strategies with business goals. Collaborating with leadership to work closely with business leaders to understand organizational goals and challenges.
  • Harmonized the grades, Competency mapping, created different job families and introduced different levels along with the designations which are aligned to IT industry, and created opportunities for cross-pollination aligned within the organization
  • Partner with leadership to cascade organizational goals into team and individual objectives
  • Advocate for equity and consistency in goal-setting across departments
  • Promote a culture of continuous feedback and open communication
  • Help identify underperformance early and create action plans
  • Use pulse surveys or check-ins to gauge progress and address roadblocks.
  • Participate in strategic planning meetings to offer people-related insights
  • Advise on organizational design and restructuring when necessary
  • Ensured diversity and inclusion during campus hiring, designed initiatives to attract diverse candidates, and supported internship programs
  • Developed and implemented diversity strategies, guided leadership in modeling inclusive behaviors, promoted open communication, and supported ERGs
  • Align performance outcomes with compensation and reward decision.
  • Aligned HR initiatives with business objectives, improved employee satisfaction, retention, and engagement
  • Ensured employee voices are heard and addressed concerns.
  • Partnered with recruitment and L&D teams, identified high potential employees, supported performance management systems, and helped with change initiatives
  • Determine if the issue is disciplinary, performance-related, or both
  • Review relevant policies (code of conduct, anti-harassment, attendance, ethics, etc.).
  • Involve legal or compliance teams if necessary

Atos|Syntel
03.2022 - 06.2023
  • Build relationships with business leaders to offer thought leadership on organizational and people-related strategy and execution.
  • Conducts regular meetings with respective business units.
  • Manages and resolves complex employee relations issues. Conducts effective, thorough, and objective investigations.
  • Worked on employee annual merit increment data, analyze and negotiated with business
  • Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
  • Provides HR policy guidance and interpretation.
  • Provides guidance and input on business unit restructures, workforce planning and succession planning.
  • Solve challenges and get to the root cause of any issue, no matter how complex.
  • Provide expertise in the following areas: career planning, performance management, coaching, data analysis, compensation and rewards, employee relations, learning and development, recognition programs, and strategic development.
  • Develop a relationship with key leaders at multiple levels within the supported business group.
  • Create a strategy to negotiate and retain employees to retain
  • Interact with teams/ individuals as part of formal/ informal groups so as to feel the pulse of the organization and bring about changes/ improvements
  • Identify and work on the proactive cases in the team and strategies with the business team to keep a hold on to those resources
  • Work on the end-to-end exit formalities
  • Conduct Townhall to address concerns and give common updates
  • Conduct fun activities to engage the employees
  • Conduct skip-level meetings and identify the issue in the team and address it accordingly
  • Sustain Culture and communication and strengthen awareness of policies, practices, and Company Values.
  • Handling 1800+ span for IT functions

Eclinicalworks India Pvt.Ltd
05.2015 - 03.2022
  • Consult with a line of business managers and provide help in terms of HR guidance
  • Handling 500+ employees, addressing and resolving their grievances, and presenting the report to the HR Director/Vice president of the site
  • Work closely with management and employees to improve work relationships, build morale to increase productivity and retention
  • Participated to implement all the regulatory compliance in the organization and a part of the committee members for the Grievance redressal committee
  • Participated to enhance the leave policies across all the sites
  • Help the operation to identify the possible forecasted attrition and highlight and discuss with the managers
  • Educate the employees on work ethics and created the awareness about the POSH Acts which is essential for the organization
  • Conduct skip-level meetings to understand the pulse of the teams
  • Work on the employee survey to understand the satisfaction level of employees in terms of facilities, management, and services provided by the company
  • Help the line of business management to build the trust amongst employees in case there is any concerns with the employees
  • Conduct Internal job posting (IJP) and Internal job transfer (IJT) for the employees and be a part of a panelist in the interview
  • Conduct Events and CSR activities at an organization-wide level
  • Conduct one-to-ones with employees to understand their satisfaction level and build a rapport
  • Prepare the analysis report on the attrition, exit interview, observe trends, and highlights important aspects
  • Been a part of Six Sigma project and helped the team to design the process in a simpler way
  • Establish initiatives to drive performance management, succession planning, competency career development frameworks, career roadmaps, and development plans
  • Working as a Business partner and driving strategic initiatives across the business unit
  • Proficient in designing & implementing new policies, procedures, and programs in support of business
  • Excellence in organizing policy refresher, rewards & recognition, town halls, the voice of employees, skip level meets, and surveys at various levels
  • Driving employee engagement through the events and Corporate social responsibilities (CSR)
  • Responsible for handling new employee on-boarding processes including employee orientation program with relevant functions
  • Integrations of new hires within the HR Team
  • Working with the Talent acquisition team on employee referrals, Background verifications, and on boarding
  • Governing the checklist relating to the database & personal files of all the employees

Education

MBA/PGDM -

Institute for Technology and Management

Bcom - undefined

Tilak College

Skills

  • Grievance Management
  • Human Resource Management
  • Performance Management
  • Communication Skills
  • Design & implement policies
  • Employee Relations
  • Exit/Attrition Analysis
  • Decision Maker
  • Collaborator
  • Communicator
  • Counselor
  • Planner
  • Thinker

Personal Information

Date of Birth: 03/21/89

Preferred Location

Swastik Sapphire, Flat no. 201, Building no. 35, Tagore nagar, Vikhroli east, Maharashtra, 400083

Accomplishments

Harmonization -


  • Collaborated with the business leaders and created a skill competency, Job Family, Designations at a different level which has given the opportunity of cross pollination within the Organization
  • Repository of all the JDs for various Job Families to hire internal as well as external resources
  • Conducted various level of Townhalls to explain the concepts to all the Leaders and employees from the different verticals
  • Have been recognized for the extensive exercise which was successfully implemented in the organization at a various level

Certification

AI Tool

Timeline

AI Tool

05-2025

Chief Manager

ICICI Lombard General Insurance Co
06.2023 - Current

Atos|Syntel
03.2022 - 06.2023

Eclinicalworks India Pvt.Ltd
05.2015 - 03.2022

Bcom - undefined

Tilak College

MBA/PGDM -

Institute for Technology and Management

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Pratibha BachhavHR Business Partner