Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic

Pratibha Bist

Sr. Administrative assistant
Mississauga

Summary

Dedicated and detail-oriented Administrative Assistant with more than 9 years of experience supporting executive teams and managing office operations. Adept at streamlining administrative processes, coordinating schedules, and providing efficient organizational support. Proven ability to handle a variety of tasks independently while maintaining a high level of professionalism.

Overview

11
11
years of professional experience
6
6
years of post-secondary education
3
3
Certifications
2
2
Languages

Work History

Senior Administrative Assistant

Ameriprise Financial
07.2021 - 05.2025
  • Coordinate executive calendars, schedule meetings, and manage travel arrangements
  • Prepare and edit correspondence, presentations, and reports for internal and external distribution.
  • Maintain organized filing systems and manage document retrieval for efficient workflow.
  • Serve as the primary point of contact for phone inquiries and office visitors, ensuring a positive and professional image.
  • Assisted in the planning and execution of company events and meetings.
  • Supported daily office operations, including mail distribution, supply management, and equipment maintenance.
  • Collaborated with cross-functional teams to streamline communication and enhance overall office efficiency.
  • Process and track expense reports using tools like Concur and Ariba Buyer.
  • Assisted in planning and executing successful company events, fostering team cohesion.
  • Collaborated with cross-functional teams to streamline communication processes.
  • Ensured leader has relevant meeting documents to review, providing either electronically or hardcopy of all materials required.
  • Plan and arrange townhalls, monthly updates and other meeting support and manage associated logistics.
  • Prepare and distribute agendas for various meetings.
  • Handled correspondence and communication on behalf of the leadership team.
  • Acted as a backup for other administrative assistants as needed.

Sr. Administrative Assistant

American Express
11.2017 - 07.2021
  • Proactively organize and maintain executives' calendars across multiple time zones.
  • Coordinate and schedule internal and external meetings, including team meetings, conferences, and industry events.
  • Prepare meeting agendas, gather necessary materials, and ensure that executives are well-prepared for all engagements.
  • Arrange domestic and international travel, including flights, accommodations, and transportation.
  • Prepare detailed itineraries and provide necessary travel-related information.
  • Ensure timely preparation and processing of expense reports; review expenses submitted to leaders and highlight any out-of-policy spend.
  • Track and process invoices; assist with budget forecasting and maintenance.
  • Organize and coordinate internal and external business meetings, making all necessary arrangements including sending invites, reserving rooms, setting up virtual conferencing tools (e.g., Webex), and arranging catering.
  • Coordinate and organize team meetings, offsites, activities, and other events.
  • Act as a liaison between executives and internal/external stakeholders, managing communications and ensuring timely responses.
  • Draft and edit correspondence, reports, and presentations.
  • Maintain and update records, files, and databases to ensure accuracy and accessibility.
  • Handle sensitive and confidential information with discretion and professionalism.
  • Ensure compliance with company policies and procedures in all administrative tasks.
  • Work closely with other administrative assistants on office operations and provide back-up support when needed.
  • Assist with special projects and initiatives as assigned.
  • Support colleague engagement activities and team culture initiatives.

Facility Coordinator

CBRE
07.2016 - 10.2017
  • Manage routine upkeep of interior and exterior areas, including cleaning, maintenance and landscaping
  • Plan and coordinate all installations (telecommunications, heat, electricity etc.) and refurbishments
  • Inspect buildings’ structures to determine the need for repairs or renovations
  • Manage the upkeep of equipment and supplies to meet health and safety standards
  • Monitor inventory of materials and equipment
  • Participate in the development and implementation of facility emergency planning
  • Ensure security of buildings by developing and enforcing security policies
  • Review utilities consumption and strive to minimize costs
  • Coordinate office moves and space planning initiatives

Front Office Cum Admin Executive

Cushman & Wakefield
05.2014 - 07.2016
  • Answered inbound calls and directed inquiries to appropriate departments.
  • Assisted with front desk duties, greeting visitors and checking them in.
  • Scheduled appointments and maintained accurate records of meetings.
  • Managed office inventory and supplies.
  • Greeted visitors and directed them to appropriate departments.
  • Managed appointments and ensured timely follow-ups with clients.
  • Processed incoming and outgoing mail, deliveries, and packages.
  • Assisted HR department with administrative duties such as maintaining employee records.

Education

BBA -

IPU University
New Delhi,India
04.2010 - 05.2013

MBA -

NIMS University
Jaipur,India
04.2015 - 05.2018

Skills

Office Management:

Calendar management

Meeting scheduling and logistics

Travel arrangements and expense reporting

Document preparation

Communication:

Professional phone etiquette

Email correspondence and management

Drafting business correspondence

Technical Proficiency:

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Data entry and database management

Office equipment operation (fax machines, copiers, printers)

Organization:

File management and record-keeping

Time management and task prioritization

Event planning and coordination

Task prioritization

Problem-Solving:

Proactive issue resolution

Task troubleshooting and resolution

Process improvement suggestions

Software

SAP Concur

Ariba

Certification

Outlook: Working with Multiple Calendars, 05/01/20

Timeline

Senior Administrative Assistant

Ameriprise Financial
07.2021 - 05.2025

Sr. Administrative Assistant

American Express
11.2017 - 07.2021

Facility Coordinator

CBRE
07.2016 - 10.2017

MBA -

NIMS University
04.2015 - 05.2018

Front Office Cum Admin Executive

Cushman & Wakefield
05.2014 - 07.2016

BBA -

IPU University
04.2010 - 05.2013

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Pratibha BistSr. Administrative assistant