Summary
Overview
Work History
Education
Skills
Projects
Software
Accomplishments
Timeline
CustomerServiceRepresentative

Pratibha Harti

QA Test Lead
Reno

Summary

8+ years of experience as an SAP Test Engineer Analyst in enhancements and new implementation projects. Developed and implemented new test scripts and completed application testing, ensuring that all the procedures were fully followed. Reviewed and analyzed test results, conducted detailed reports, and proactively participated in weekly team meetings with managers. Produced test plans, recruited, and supervised multiple IT interns, and worked closely with colleagues from other departments. Experience in Testing SAP environments. Experience in Product Testing, Manual Testing, Functional Testing, End to End Testing, Ad-hoc Testing and Regression Testing. Good Knowledge of SDLC (Software Development Life Cycle) & STLC (Software Test Life Cycle). Strong in writing Test Case Design Techniques. Excellent knowledge of Defect Tracking tools. Very good client engagement in previous experiences. Handled workloads and work pressure & delivered projects successfully. Managed team of 5 to 6 people. Good experience facing customers when working as a Test Lead. Good client exposure. Received customer appreciations for dedication and commitment. Received good feedback from managers.

Growth-oriented SAP Expert with 8+ years of experience seamlessly integrating SAP systems into business practices. Collaborative educator building relationships with varying business units and driving growth through IT-based solutions. Thoughtful troubleshooter, providing comprehensive solutions to systemic issues.

Overview

9
9
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

SAP Technical Lead

TCS
Bangalore
03.2021 - 12.2023
  • Worked as SAP Test Lead
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Coached and supported third-party clients, creating self-sufficient competencies within customer service personnel.
  • Multitasked and managed multiple deliverables and projects concurrently and facilitated use of SAP for enterprise resource planning.
  • Documented and maintained technical specifications for SAP applications.
  • Delivered SAP training, user support and knowledge transfer at end of project and followed up to verify successful implementation.
  • Executed and managed over 6 successful SAP implementation projects for large enterprises.
  • Estimated work hours and tracked progress using Scrum methodology.
  • Created proofs of concept for innovative new solutions.
  • Documented software development methodologies in technical manuals to be used by IT personnel in future projects.

Sr. Test Analyst

Accenture
Bangalore
06.2015 - 08.2020
  • Worked as Sr. Test Analyst in Accenture from June 2015 to Aug 2020

Roles & Responsibilities:

  • Requirement Analysis, Preparation of Test Ware, Test Execution, attending call with scrum masters, Bug tracking and test reporting.
  • Delivered SAP training, user support and knowledge transfer at end of project and followed up to verify successful implementation.
  • Executed and managed over 6 successful SAP implementation projects for large enterprises.
  • Trained and mentored junior staff on SAP system operations and functionality.
  • Solved functional and technical obstacles and worked closely with project team from different streams.
  • Communicated project updates to stakeholders at all levels.
  • Multitasked and managed multiple deliverables and projects concurrently and facilitated use of SAP for enterprise resource planning.

Education

Bachelor of Science - Computer And Information Sciences

Visvesvaraya Technological University
Belagavi, Karnataka
09.2010 - 08.2014

Skills

Strong Analytical Skills

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Projects

Project1:      TMZ

Client:          T. Marzetti Company 

Technology: SAP SD, MM, PP, QM, EWM, Neptune, JIRA for Defect Tracking, QA Lead

Roles and Responsibilities:

Involved in Test Design Phase

Involved in Patch testing, Regression testing, Security testing, Ad hoc testing

Involved in defect tracking and reporting using the tool JIRA. 

Retesting the cases where defect has been raised.

Conducting regular meetings with the stakeholders, keeping the stakeholder’s needs and requirements continuously in view.

Training for end users on SAP functionalities and navigation.

Performing end to end testing of various scenarios before moving the changes to production environment.


Project2:      Lifecycle Implementation

Client:          Cargill Business Services

Technology: SAP SD, MM

Role:             Senior Test Analyst

Roles and Responsibilities:

Involved in Regression Testing, Ad-hoc Testing, and End to End Testing.

Involved in defect tracking and reporting. 

Retesting the cases where defect has been raised.

Involved in Test Design Phase. 

Conducting regular meetings with the stakeholders, keeping the stakeholder’s needs and requirements continuously in view.

Involved in post go live support activities. 

Training for end users on SAP functionalities and navigation.

Worked with Pricing (Condition Records, Condition Types, Condition Tables, Access Sequence and Pricing Procedures).

Worked on Output Determination.

Performing end to end testing of various scenarios before moving the changes to production environment. 


Project3:      VIM TC2 and TCC

Client:          Cargill Business Services

Technology: SAP Finance

Role:             Module Lead

Roles and Responsibilities:

Involved in Product Testing, Regression Testing, Ad-hoc Testing, and End to End Testing.

Involved in defect tracking and reporting. 

Retesting the cases where defect has been raised.

Conducting regular meetings with the stakeholders, keeping the stakeholder’s needs and requirements continuously in view.

Training for end users on SAP functionalities and navigation.

Performing end to end testing of various scenarios before moving the changes to production environment. 


Project4:       Federal Business Enablement (FBE) Integration

Client:           Dell EMC

Technology: My Quotes Hybris, SAP ECC and SAP CRM

Role:             Senior Test Analyst, Worked as a Module Lead.

Roles and Responsibilities:

Involved in Functional Testing, Regression Testing, Ad-hoc Testing, and End to End Testing.

Involved in defect tracking and reporting.

Retesting the cases where defect has been raised.

Involved in Requirement analysis and Test Design Phase.

Conducting regular meetings with the stakeholders, keeping the stakeholder’s needs and requirements continuously in view.

Providing the solution to the users generated errors on various subject like pricing, sales document, item category and schedule line category.

Involved in post go live support activities

Training for end users on SAP functionalities and navigation.

Performing end to end testing of various scenarios before moving the changes to production environment. 


Project5:        Partner Portal

Client:            Dell EMC

Technology:  Partner Portal

Role:              Test Analyst

Roles and Responsibilities:

Involved in Functional Testing, Regression Testing, Ad-hoc Testing, and End to End Testing

Involved in defect tracking and reporting.

Retesting the cases where defect has been raised.

Involved in Requirement analysis and Test Design Phase. 


Project6:        Flexible Consumption Model (FCM)

Client:            Dell EMC

Technology:  My Quotes, SAP ECC and SAP CRM, SAP SD Consultant

Roles and Responsibilities:

Worked as an SAP SD Consultant

Configure systems for clients as per the requirements.

Documenting and executing all the basic SAP SD Processes as per client requirements.

Have worked for multiple clients by configuring the systems, documenting, presentation, and demo.

Have learned personas in short period and delivered for the client.

Software

SAP SD consultant

SAP MM consultant

Accomplishments

Awarded the best Client Championship while working for Accenture Solution Pvt. Ltd.

Timeline

SAP Technical Lead

TCS
03.2021 - 12.2023

Sr. Test Analyst

Accenture
06.2015 - 08.2020

Bachelor of Science - Computer And Information Sciences

Visvesvaraya Technological University
09.2010 - 08.2014
Pratibha HartiQA Test Lead