Results-driven professional with expertise in fraud detection and risk assessment. Proven ability to reduce fraudulent transactions and enhance compliance outcomes through effective content policy enforcement and cross-functional collaboration.
Overview
5
5
years of professional experience
Work History
Catalogue Specialist – Brand Protection
Amazon
Kolkata
06.2022 - 07.2024
Reduced counterfeit listings by 20% by enforcing content policies and collaborating with legal teams.
Increased efficiency by 25% and reduced errors by 15% by automating catalog review processes.
Delivered abuse trend reports that shaped enforcement policies and improved compliance outcomes.
Managed 8 associates, improving performance by 10% through coaching and SMART goals.
Transaction Risk Investigator
Amazon
Kolkata
02.2021 - 05.2022
Resolved 95% of fraud cases within SLA, and analyzed suspicious patterns.
Reduced fraudulent transactions by 18% by introducing preventive risk measures.
Improved resolution speed by 30% through collaboration with Legal and Customer Service.
Produced risk reports and insights that influenced fraud prevention strategies.
Sales Intern
Bonville Foods Pvt Ltd
Guwahati
05.2019 - 07.2019
Increased sales by 10% in assigned territory through customer engagement and feedback analysis.
Education
MBA - Marketing
Arihant Institute of Business Management
Pune
12-2020
Bachelor of Commerce - Finance
Pandu College
Guwahati
06-2017
Skills
Content policy enforcement
Digital review
Program management
Stakeholder engagement
Fraud detection
Risk assessment
Investigative analysis
Cross-functional collaboration
Data analysis
Reporting and documentation
Operational optimization
Microsoft Office proficiency
Communication skills
Problem-solving strategies
Interests
Traveling
Team Sports
Public Speaking
Leadership And Awards
Recognized as top performer at Amazon for brand protection and fraud prevention.
Awarded for driving process improvements and boosting team efficiency.
Represented MBA college football team at inter-college competition.