Pratik Devkar
Mumbai
Summary
Dynamic and results-driven Program & Project Management Leader with 10+ years of experience in delivering complex projects across cybersecurity, financial operations, and IT solutions. Adept at managing cross-functional teams, driving strategic initiatives, and ensuring alignment with business objectives. Expertise in PMO governance, project execution, risk management, budgeting, and fostering team collaboration. Skilled in Agile, Waterfall, and Hybrid methodologies to deliver high-impact results.
Overview
13
13
years of professional experience
Work History
Senior Manager – Revenue & Commercial Operations
JIO Platforms Ltd.
Mumbai
10.2023 - Current
- Developed detailed project plans, timelines, and resource allocation for cybersecurity product readiness (VAPT)
- Led automation in billing, accounting, and customer self-service systems, boosting operational efficiency
- Managed UAT/SIT testing phases, ensuring smooth deployments, and enhanced user experience
- Led cross-functional teams to achieve project milestones, ensuring collaboration and efficiency
- Established effective communication channels between different departments within the organization
- Established and maintained relationships with key stakeholders to support business objectives
Program Manager (Sr. Manager) – Information Security Group
HDFC Bank
11.2022 - 10.2023
- Managed key security programs including Vulnerability Penetration Testing (VAPT) and Application Security (APPSEC) for the bank's cybersecurity posture
- Led governance and PMO activities for strategic projects such as Attack Surface Monitoring, reporting directly to senior stakeholders, including CISO, CIO, and MD
- Oversaw contract and vendor lifecycle management, from budgeting and procurement to compliance with regulatory bodies like RBI, SEBI, and NSE
- Directed comprehensive financial management, preparing budget proposals, raising POs, and tracking actual spend vs forecast for key program initiatives
Program Manager (Dy. Manager) – Product Platforms & Operations
AXIS Bank Pvt Ltd
09.2021 - 11.2022
- Managed key MD initiative projects across IT, Products, and Platforms from planning to closure, including milestone tracking and risk management
- Acted as a single point of contact for budgeting across 6 different verticals, managing CAPEX and OPEX requirements, coordinating approvals with the finance team
- Played a critical role in compliance by working with project managers, vertical heads, and users to address audit points related to VAPT, AppSec, and End of Life/End of Support (EOL/EOS) activities
- Led reporting efforts for project progress phase-wise, highlighting risks and delays to senior management and suggesting mitigation strategies
Project Control Service Analyst
Accenture Solutions India Pvt Ltd
03.2017 - 09.2021
- Created effort estimation and pricing models for new opportunities, assisting project managers and delivery leads with drafting statements of work, managed financial aspects, including sales booking of signed contracts, invoicing, budgeting, and forecasting for ongoing projects
- Handled resource management activities for a team of 400+ resources, performing staffing and demand creation while maintaining supply/demand reports for effective allocation
- Ensured project revenue targets and profitability by tracking actuals vs projections and providing financial insights to stakeholders
Senior Associate Operations
WNS Global Services Pvt Ltd
06.2015 - 03.2017
- Published MIS reports, and managed staffing rosters for operational efficiency
- Spearheaded process improvements to maximize customer experience and Monitored customer satisfaction levels through surveys and feedback forms
Associate Geographic Technician
HERE Solutions India Pvt Ltd
06.2012 - 11.2014
- Maintained current data on GPS maps and navigation tools
- Managed in capacity of an SME and trained new joiners in the team about the process
Education
PG Program Product Management -
S.P. Jain School of Global Management
Mumbai, Maharashtra, India10.2023
I.T Project Management -
Welingkars Institute
Mumbai, Maharashtra, India12.2022
PGDM in I.T Project Management -
Welingkars Institute
Mumbai, Maharashtra, India12.2022
Bachelor of Science - Statistics (Hons)
Mumbai University
Mumbai, Maharashtra, India04.2012
Skills
- Program Governance Framework
- Strategic Project Planning
- Effective Team Leadership
- Report Monitoring
- Risk Assessment
- Product Lifecycle Management
- Resource Management
- Compliance Management
- Efficient Operations Oversight
- Strategic planning
- Agile & Waterfall Frameworks
- Project management
- Financial management
- Operational efficiency
- Stakeholder engagement
- Cross-functional collaboration
Accomplishments
- Delivered high-impact cybersecurity programs, reducing vulnerabilities by 25% at HDFC Bank.
- Managed ₹379 crores Capex & Opex budget at Axis Bank, successfully delivering strategic projects.
- Received Individual & Team Contributor Award at Axis Bank for exceptional project execution.
Languages
- English
- Hindi
- Marathi
- Punjabi
Hobbies and Interests
- Marathon Running
- Watching & Playing Football
- Reading books
- Cooking
Personal Information
- Date of Birth: 07/17/91
- Marital Status: Married
- Government IDs : Available upon request
Timeline
Senior Manager – Revenue & Commercial Operations
JIO Platforms Ltd.
10.2023 - Current
Program Manager (Sr. Manager) – Information Security Group
HDFC Bank
11.2022 - 10.2023
Program Manager (Dy. Manager) – Product Platforms & Operations
AXIS Bank Pvt Ltd
09.2021 - 11.2022
Project Control Service Analyst
Accenture Solutions India Pvt Ltd
03.2017 - 09.2021
Senior Associate Operations
WNS Global Services Pvt Ltd
06.2015 - 03.2017
Associate Geographic Technician
HERE Solutions India Pvt Ltd
06.2012 - 11.2014
PG Program Product Management -
S.P. Jain School of Global Management
I.T Project Management -
Welingkars Institute
PGDM in I.T Project Management -
Welingkars Institute
Bachelor of Science - Statistics (Hons)
Mumbai University
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