Pratik Joshi
Vadodara
Summary
Certified Scrum Master with 14 years of IT experience, including over 5 years in Scrum Master roles. Proficient in facilitating Agile ceremonies, coaching teams, and eliminating obstacles to ensure efficient project delivery. Expertise in backlog refinement, stakeholder engagement, and implementing Agile methodologies such as SAFe and Kanban. Background in Quality Assurance enhances focus on quality-driven outcomes and effective leadership of cross-functional teams.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Scrum Master / Staff Quality Engineer
Qualifacts
Vadodara
12.2023 - Current
- Company Overview: Worked on an enterprise Electronic Health Record (EHR) platform for behavioral health agencies and Certified Community Behavioral Health Clinics (CCBHCs). The system supported clinical workflows, scheduling, billing, compliance (B10, G10), and reporting. Ensured interoperability with healthcare systems and data-driven insights through dashboards.
- Facilitated Scrum ceremonies (Planning, Stand-ups, Reviews, Retrospectives) ensuring collaboration and focus.
- Partnered with Product Owner to refine backlog and prioritize user stories.
- Tracked and reported Agile metrics using Jira dashboards for transparency with stakeholders.
- Removed impediments and coached team on Agile principles for better delivery.
- Supported release planning, UAT, and roadmap alignment with business goals.
- Fostered continuous improvement by driving retrospective outcomes.
- Oversaw QA compliance testing for regulatory requirements and validated functionality.
- Worked on an enterprise Electronic Health Record (EHR) platform for behavioral health agencies and Certified Community Behavioral Health Clinics (CCBHCs). The system supported clinical workflows, scheduling, billing, compliance (B10, G10), and reporting. Ensured interoperability with healthcare systems and data-driven insights through dashboards.
- Facilitated daily stand-up meetings to promote team collaboration and transparency.
Scrum Master / Senior QA Engineer
Celtic Systems Pvt. Ltd.
Vadodara
04.2015 - 12.2023
- Company Overview: Led delivery of a DMV system enabling carriers to register commercial vehicles across multiple jurisdictions under one agreement. Automated fee calculations, audits, and revenue distribution via the IRP Clearinghouse.
- Acted as Scrum Master for Agile teams delivering DMV modernization programs.
- Facilitated Scrum ceremonies, coached teams on Agile principles, and promoted servant leadership.
- Collaborated with stakeholders to manage dependencies, risks, and priorities across teams.
- Implemented Jira dashboards for sprint tracking and reporting at team and leadership levels.
- Supported SAFe ceremonies (PI Planning, Inspect & Adapt) to align team goals with program objectives.
- Mentored and guided team members towards self-organization and accountability.
- Led QA activities including test planning, execution, and automation with Selenium/TestNG.
- Led delivery of a DMV system enabling carriers to register commercial vehicles across multiple jurisdictions under one agreement. Automated fee calculations, audits, and revenue distribution via the IRP Clearinghouse.
Quality Analyst
American Infosource Business Solutions
Vadodara
06.2019 - 12.2019
- Company Overview: Contributed to a legal case management system used for filing cases in US courts to remove automatic stays against debtors.
- Facilitated sprint activities and collaborated with developers during Agile delivery cycles.
- Supported backlog grooming and sprint planning with the Product Owner.
- Performed functional and regression testing for critical business workflows.
- Contributed to a legal case management system used for filing cases in US courts to remove automatic stays against debtors.
Software QA Engineer
Celtic Systems Pvt. Ltd.
Vadodara
09.2011 - 03.2015
- Company Overview: Worked on multiple DMV modernization projects focusing on Agile-based testing practices and QA delivery.
- Participated in daily Scrum meetings and supported Agile team activities.
- Designed and executed test cases and contributed to backlog grooming discussions.
- Performed regression/system testing and validated business requirements.
- Worked on multiple DMV modernization projects focusing on Agile-based testing practices and QA delivery.
Education
Master of Computer Applications (MCA) - Bharuch
Narmada College
Bharuch01.2011
Bachelor of Commerce (B.Com) - Baroda
MS University of Baroda
Baroda01.2008
Skills
- Agile and Scrum frameworks
- Sprint planning
- Daily stand-ups
- Reviews and retrospectives
- Product backlog refinement
- Prioritization
- Stakeholder collaboration
- Cross-team coordination
- Agile coaching
- Team facilitation
- Servant leadership
- Conflict resolution
- Continuous improvement
- Retrospective actioning
- Metrics and reporting
- Risk management
- Impediment management
- Release planning
- UAT support
- QA team leadership
- End-to-end project delivery
- Test planning and execution
- Automation frameworks
- Agile project tools
- QA tools and frameworks
- Collaboration platforms
- Metrics and visualization
- ERP knowledge
- CMS knowledge
Websites
Certification
- Certified Scrum Master (CSM), Scrum Alliance
- Professional Scrum Master I (PSM I), Scrum.org
- SAFe Scrum Master (SSM) / SAFe Agilist
- ISTQB Foundation Level (CTFL), 04/01/18
Tools And Skills
- Agile Project Tools: Jira, Confluence, Rally, Azure DevOps, Miro
- QA Tools & Frameworks: Selenium, TestNG, Postman, SQL
- Collaboration Platforms: MS Teams, Slack, SharePoint
- Metrics & Visualization: Jira Dashboards, Burndown Charts, Velocity Reports, Cumulative Flow Diagrams
- ERP & CMS Awareness: SAP S/4HANA, AEM (Adobe Experience Manager)
Languages
French
First Language
Timeline
Scrum Master / Staff Quality Engineer
Qualifacts
12.2023 - Current
Quality Analyst
American Infosource Business Solutions
06.2019 - 12.2019
Scrum Master / Senior QA Engineer
Celtic Systems Pvt. Ltd.
04.2015 - 12.2023
Software QA Engineer
Celtic Systems Pvt. Ltd.
09.2011 - 03.2015
Master of Computer Applications (MCA) - Bharuch
Narmada College
Bachelor of Commerce (B.Com) - Baroda
MS University of Baroda
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