Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Timeline
Pratik Kamble

Pratik Kamble

Technical Writer
Pune,Maharashtra

Summary

Technical writer with 4.5+ years of experience in writing end-user documentation. Eye-level understanding of customer expectations, product, and documentation requirements. Proficient in assorting technologies, including XML, HTML, DocuManager Architect Client (Schema ST4), video creation in Adobe Captivate, Active Presenter, Microsoft Word, and PowerPoint. Helps solve problems and overcome obstacles in the process.

Overview

5
5
years of professional experience
1
1
Certification
4
4
Languages

Work History

Technical Writer

TechTalks
Pune, Maharashtra
10.2019 - Current
  • Developed and maintained software application documentation, resulting in efficient training provided to the customers.
  • Collaborated and led weekly meetings with subject matter experts and product teams, enhancing information flow for documentation.
  • Achieved 25% customer satisfaction by maintaining the accuracy and comprehensibility of technical content.
  • Edited and meticulously reviewed over 20+ documents monthly, ensuring strict adherence to the in-house style guide and maintaining a consistent voice, resulting in a 15% reduction in editorial revisions post-publication.
  • Crafted comprehensive documentation that adhered to industry standards, enhancing user comprehension, and leading to a 15% increase in customer satisfaction.
  • Maintained the document versions, reducing document retrieval time by 30%.
  • Trained 3+ new hires in document process creation, ensuring consistency and quality across the team's work.
  • Developed strong communication and organizational skills through working on group projects.

Education

Diploma in Technical Writing -

Technowrites
08.2019

PGP Piping Design and Engineering -

MIT-WPU
02.2015

B.E. Mechanical -

Bharati Vidyapeeth College of Engineering
07.2013

Skills

  • Madcap Flare
  • Editing and proofreading
  • HTML and RESTful API
  • Postman and Swagger
  • Cross-functional teams collaboration
  • Active presenter
  • Camtasia
  • Snagit
  • Microsoft Word and Powerpoint
  • Trello and Agile Methodology
  • DocuManager (Schema ST4)
  • Oxygen XML Author (Basic level)

Certification

  • Oxygen XML Author (DITA Project) - Tech Writer's Tribe
  • Madcap Flare Certification - Tech Writer's Tribe
  • API Documentation Certification - Tech Writer's Tribe

Accomplishments

  • Internship on INS Chennai - Mazgaon Dock Ltd
  • BAJA SAE India 2012

Timeline

Technical Writer - TechTalks
10.2019 - Current
Technowrites - Diploma in Technical Writing,
MIT-WPU - PGP Piping Design and Engineering,
Bharati Vidyapeeth College of Engineering - B.E. Mechanical,

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Pratik KambleTechnical Writer