PRATIK KUMAR ROY
Kolkata
Summary
Dynamic Senior Functional Consultant with extensive experience at Capgemini, specialising in SAP SD implementation and analytics. Proven track record in enhancing reporting accuracy and driving process improvements. Skilled in data analysis and fostering team collaboration, delivering impactful solutions that align with business objectives. Committed to high business ethics and trustworthy practices.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Functional Consultant- SAP SD
Capgemini , Client- Kimberly Clark USA
Bengaluru
10.2025 - Current
- Provided end-to-end SD functional logic for rebuilding legacy BW reports into SAP Fiori/Public Cloud analytics.
- Defined extraction fields, filters, and calculation rules for all SD sales, delivery, and billing related reports.
- Mapped existing BW queries to corresponding SAP Public Cloud standard CDS views and analytical queries.
- Collaborated with analytics team to finalize CDS-based data models for sales order, delivery, and billing dashboards.
- Created detailed functional logic documents for Open SO, Delivery Due, Billing Due, Sales Register, and AR Aging.
- Identified gaps in legacy BW reporting and proposed SAP Public Cloud Fiori alternatives and new KPIs.
- Coordinated with technical teams to validate CDS query outputs and ensure alignment with SD business processes.
- Enhanced reporting accuracy by implementing status-based logic (delivery/billing/overall status).
- Prepared UAT test cases, validated report outputs, and provided sign-off for analytics migration.
- Supported go-live migration and hypercare by resolving reporting logic mismatches and end-user issues.
Functional Services Specialist- SAP SD
PwC India, Client- SAIL
Kolkata
09.2024 - Current
- Provide day-to-day SAP SD support, resolving user queries and incidents related to sales order processing, delivery, billing, and credit management.
- Analyze root causes of system issues and implement timely solutions, reducing incident resolution time by 20%.
Functional Services Specialist- SAP SD
PwC India, Client- Steel Authority of India
Kolkata
09.2024 - Current
- Involved in enhancements related to SAP FSCM Credit Management, including: Integration between SD and FSCM modules for credit checks at order and delivery level.
- Enhancement of credit check logic using BAdIs / user exits to meet client-specific requirements.
- Coordination with FI and Treasury teams for credit limit and risk category updates.
- Configuration of automatic credit exposure update and customer credit segmentation.
- Implemented and supported the Automated Delivery Creation Process: Designed and configured a solution to automate delivery creation from sales orders based on item availability and shipping conditions.
- Developed and tested custom batch jobs and user exits to ensure business rules were met (e.g., partial delivery rules, freight agreement conditions).
Functional Services Specialist- SAP SD
PwC India, Client- Butterfly Manufacturing ltd.
Kolkata
09.2024 - Current
- Worked on SAP IS-Retail enhancement projects involving customization of core retail processes like merchandise distribution, article master, and listing.
- Enhanced POS inbound and outbound interfaces using IDocs (WPUUMS, WPUTAB, WPUBON, etc.) for seamless store communication.
- Customized Article Master Data (MM41/MM42) to include retail-specific attributes like Season, Fashion Grade, and Listing Procedure.
- Configured and enhanced Retail Pricing using VKP
- Transactions and Pricing Workbench.
- Integrated Store and DC processes for Merchandise Distribution via Allocation Tables and Purchase Orders.
- Participated in the configuration and enhancement of Assortment Management, Site Master Data (WB01), and Listing Conditions.
Technical Services Specialist- SAP SD
IBM India, Client- British petroleum
Kolkata
07.2021 - 09.2024
- Contributed to Upgrade, Rollout, and Implementation Projects, ensuring alignment with business requirements and project timelines.
- Facilitated Kick-off and Workshop Meetings, demonstrating a strong understanding of business needs and translating them into Functional Specification (FS) documents.
- Successfully integrated data from 3rd party systems into SAP using IDOC and LSMW, ensuring accuracy and completeness of data migration.
- Managed day-to-day activities including Deal creation (SO & PO), Delivery, and PGI in the 3rd party system, along with monitoring IDOC and running Batch Jobs.
- Established mapping between Integration Layer (IL) and SAP, facilitating seamless communication between systems.
Representative, Operations SAP SD End User
Concentrix Daksh Services India Private Limited
07.2020 - 03.2021
- Actively used SAP SD module for daily business operations in the Order-to-Cash (O2C) process.
- Created and maintained sales orders, quotations, and contracts in SAP.
- Handled delivery processing including picking, packing, and goods issue posting.
- Performed billing activities, generating invoices and credit/debit memos as per business requirements.
- Monitored and updated customer master data, including address, payment terms, and shipping conditions.
- Trained new team members on SAP SD operations and best practices for accurate data entry and process compliance.
Education
M. Tech - Structural Engineering
Techno India
Salt Lake, Sector V01.2017
B. Tech. - Civil
Camellia School of Engineering and Technology
01.2015
Skills
- SAP SD Implementation
- EX-IM Implementation
- LE Process Implementation
- Credit management Knowledge (FSCM)
- As-Is/To-Be Analysis
- Requirement Gathering
- Data/Business Analysis
- Risk Management
- Intermediate level of Debugging Skill
- Knowledge in API and IDOC
- SAP IS- RETAIL
- ASAP Methodology
- SD-MM Integration
- SD-FI Integration
- Order to Cash Process
- Inter-company Sales Process
- Third Party Sales
- Credit Management
- Contracts
- Pricing
- Return Process
- Credit Memo Processing
- Debit Memo Processing
- Operating System: Windows 7
- Operating System: Windows XP
- Operating System: Windows 2000 Prof
- Negotiation & Conflict Management
- Team Building & Interpersonal Skills
- Analytical Problem Solving
- Visionary and Decision Making
- High Business Ethics & Trustworthy
- Leadership and Delegation
Certification
https://www.credly.com/users/pratik-roy.aaff1785/badges#credly
Personal Information
Date of Birth: 03/01/94
Notable Accomplishments
- Recognized as a consistent top performer within the team, receiving the Star Performer of the Team Award multiple times.
- Received appreciation and reward points from both colleagues and Project/People Managers for consistently delivering projects on time and exceeding expectations.
- Implemented a new Security Parameter in SAP UPSTEAM SYSTEM that reduced data errors, improving overall system accuracy and efficiency.
- Collaborated with cross-functional teams to streamline the Order to Cash process, resulting in a 50% reduction in order processing time.
Languages
English
Proficient (C2)
C2
Bengali
Native
Native
Hindi
Proficient (C2)
C2
Timeline
Senior Functional Consultant- SAP SD
Capgemini , Client- Kimberly Clark USA
10.2025 - Current
Functional Services Specialist- SAP SD
PwC India, Client- SAIL
09.2024 - Current
Functional Services Specialist- SAP SD
PwC India, Client- Steel Authority of India
09.2024 - Current
Functional Services Specialist- SAP SD
PwC India, Client- Butterfly Manufacturing ltd.
09.2024 - Current
Technical Services Specialist- SAP SD
IBM India, Client- British petroleum
07.2021 - 09.2024
Representative, Operations SAP SD End User
Concentrix Daksh Services India Private Limited
07.2020 - 03.2021
M. Tech - Structural Engineering
Techno India
B. Tech. - Civil
Camellia School of Engineering and Technology