Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Pratik Lengade

Bengaluru

Summary

Results - driven engineer with 6+ years of proven track record of leading cross-functional teams and delivering complex technical projects. Seeking to leverage expertise in project management, software development lifecycle, and strategic planning to drive innovation and operational excellence.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Technical Lead

Fabric Headless Ecommerce
12.2020 - Current

Leadership and Strategic Planning:

  • Lead and mentor cross-functional teams in Production Support, Marketplace integration, and Frontend development.
  • Ensure alignment with business goals and client expectations through effective project management.
  • Facilitate client meetings to foster collaboration and ensure successful project outcomes.
  • Conducted interviews and onboarded new team members, fostering a culture of continuous learning and professional development.
  • Authored technical articles and contributed to company's knowledge base, enhancing organizational capabilities.

Automation and Efficiency Improvement:

  • Spearheaded automation of User Acceptance Testing (UAT) process, reducing manual effort by 60% and enhancing testing reliability .
  • Streamlined workflows, resulting in faster software release cycles and improved time-to-market metrics.
  • Developed SOPs for partnership certification program, providing clear guidelines and metrics for performance evaluation and client satisfaction.

Infrastructure Optimization:

  • Implemented monitoring and alert systems using AWS CloudWatch and Datadog, enhancing system reliability and increasing system performance by 30%.
  • Established best practices for infrastructure management, ensuring scalability and cost-effectiveness.
  • Ensured seamless setup and functionality, driving operational efficiency and enhancing customer acquisition efforts.

Integration of AI Technologies:

  • Integrated OpenAI functionality into key project management tools (JIRA, Zendesk), improving decision-making processes and operational efficiency and by reducing TTR by 90% and TAT metrics.
  • Automated routine inquiries and support requests through AI-powered chatbots, reducing manual workload and allowing support teams to focus on more complex issues.
  • Integrated chat functionality into organizational systems, optimizing support processes and enhancing customer service experience.

Project Specialist

Flipkart Internet Private
11.2018 - 06.2020

UI/UX Optimization:

  • Provided strategic insights and testing feedback for UI/UX enhancements on Supermart Platform, improving user experience and engagement metrics.
  • Conducted customer feedback analysis and implemented improvements based on user data and NPS metrics.

Search Engine Optimization (SEO):

  • Optimized search engine functionality and auto-suggestion features, driving increased traffic by 50% and improving search result relevance.

Product Catalog Management:

  • Managed product listings and catalog cleanup processes, ensuring accuracy and completeness of product information on platform.
  • Established clear lines of communication between all parties involved in projects, preventing misunderstandings or miscommunications from jeopardizing outcomes.

Education

Bachelor of Engineering - Computer Engineering Technology

Visvesvaraya Technological University
Bangalore
09.2017

Diploma in Computer Science -

Board of Technical Education
Bangalore
03.2013

Skills

  • Project Management: Agile methodologies, Scrum, Kanban Cross-functional team leadership, mentoring, strategic planning
  • Technical Proficiency: JavaScript, Python, HTML/CSS AWS : Lambda, DynamoDB, S3, Cloudwatch , IAM , EKS , EC2 API Gateway CloudTrail , SNS , SQS CI/CD : Jenkins, GitLab , Docker , Kubernetes Frontend Technologies (React, jQuery)
  • Communication and Stakeholder Management: Client relationship management, effective communication across teams

Certification

  • AWS Certified Solutions Architect
  • Certified Lean Six Sigma Green Belt
  • Certified Associate in Project Management (CAPM)

Languages

English
Advanced (C1)
Hindi
Advanced (C1)
Marathi
Advanced (C1)
Kannada
Upper intermediate (B2)

Timeline

Technical Lead

Fabric Headless Ecommerce
12.2020 - Current

Project Specialist

Flipkart Internet Private
11.2018 - 06.2020

Bachelor of Engineering - Computer Engineering Technology

Visvesvaraya Technological University

Diploma in Computer Science -

Board of Technical Education
Pratik Lengade