Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Pratik Palkar

MUMBAI,MH
Pratik Palkar

Summary

Accomplished Senior Relationship Manager with a proven track record at ICICI Bank, adept in Market Research and Team Building Leadership. Excelled in driving growth and fostering client rapport through strategic portfolio management and engaging presentations. Achieved significant cross-selling success, demonstrating exceptional sales proficiency and customer engagement skills.

Overview

13
years of professional experience

Work History

ICICI Bank

Senior Relationship Manager
07.2023 - Current

Job overview

⦁ Responsible for driving Growth for the ETC product- FASTag through Internal & External channels.
⦁ Managed Tier-I corporate with spends to the tune of 383 Million and cross selling ICICI products
⦁ Assigned task to manage Channel Partners PAN-India, with sharing of issuance with other zones
⦁ Coordination with teams to manage requirements for Channel Partners & set new processes
⦁ Identifying & Empanelling potential OEM Dealers/BC's/Agents to drive & attain market leadership
⦁ Initiatives taken for the West-1 region, such as Started & Managed the service team for the West-1 region to track customer requirements and increase customer retention
⦁ Recruiting a Sales Team through references /consultants for Fastag Business

  • Networked with accountants and attorneys to develop business.
  • Gave exciting presentations to prospects and leads in effort to build business opportunities.
  • Requested customer feedback to drive client satisfaction and retention while quickly remedying issues.
  • Developed new banking relationships with business prospects.
  • Planned and attended meetings with clients to cultivate and grow partnerships and opportunities.
  • Worked with branch partners to maximize sales efforts to business customers and cross-sell other products and services.

ICICI Bank

Senior Relationship Manager
12.2019 - 07.2023

Job overview

  • Sales & Marketing New and Used Cars Loans –Navi Mumbai Region
    ⦁ Handling Outbound/DSA network of bank with month on month disbursement of 4Cr plus.
    ⦁ Handling Inbound and Outbound Two Wheeler Business in Thane Navimumbai Region
    ⦁ Managing 30 Branches and 4 Dealership of Navi Mumbai,Raigad
    ⦁ Handling Digital Channel Network of Bank Along various Cross Sell Products Such as Credit Cards , Fixed Deposit , Personal Loan ,CURRENT ACCOUNTS ,SAVING ACCOUNTS ,GPS Insurance
    ⦁ Initiating contact with potential customers for developing leads, sales & cross selling banking products.
    ⦁ Business planning and analysis for assessment of revenue potential and target achievement.
    ⦁ Executing competitor analysis by keeping abreast of market trends & achieving market share metrics.
    ⦁ Conducting various activities & events in corporate with Branch /Channels to increase the business volume.
    ⦁ Training of Auto Loan Product to Branch Staff and Sales channel in Branch / Dealer
    ⦁ Maintain KYC adherence and PDD adherence.
    ⦁ Handling customer queries & complaints with resolving it according to TAT.

Axis Bank

Sales Manager
08.2018 - 11.2019

Job overview

  • Sales & Marketing NEW Cars Loan from Axis Branch Banking Mumbai
  • Handling Digital channel Network of bank with month on month disbursement of 4Cr plus.
  • Managing 21 Branches with 2 Cluster Including Central Mumbai
  • Initiating contact with potential customers for developing leads, sales & cross selling banking products.
  • Business planning and analysis for assessment of revenue potential and target achievement.
  • Handling a Team Size of 10 Executive Excluding Team Leader
  • Conducting various activities & events in corporate with Branch /Channels to increase the business volume.
  • Maintain KYC adherence and PDD adherence.
  • Handling customer queries & complaints with resolving it according to TAT.
  • Training of Auto Loan Product to Branch Staff and Sales channel in Branch
  • Attended industry events and conventions to explain sales opportunities.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

ICICI Bank

Relationship Manager
07.2015 - 08.2018

Job overview

  • Sales & Marketing NEW Cars –Navi Mumbai Region
    ⦁ Handling Outbound/DSA network of bank with month on month disbursement of 4Cr plus.
    ⦁ Managing 16 Branches and 4 Dealership of Navi Mumbai,
    ⦁ Initiating contact with potential customers for developing leads, sales & cross selling banking products.
    ⦁ Business planning and analysis for assessment of revenue potential and target achievement.
    ⦁ Executing competitor analysis by keeping abreast of market trends & achieving market share metrics.
    ⦁ Conducting various activities & events in corporate with Branch /Channels to increase the business volume.
    ⦁ Maintain KYC adherence and PDD adherence.
    ⦁ Handling customer queries & complaints with resolving it according to TAT.

Standard Chartered Bank

Portfolio Manager
06.2014 - 05.2015

Job overview

  • Communicated market developments, portfolio changes and annual performance information to clients.
  • Developed rebalancing strategies to minimize risk exposures.
  • Facilitated portfolio performance review and implemented new strategies.
  • Recommended investment strategies to meet client financial objectives.
  • Handling Daily Transaction of dealers through coordinating with Cash Management Team
  • Checking with supplier and dealer for Credit Limit appraisal
  • Getting details updating such as email id and Mobile number in system ,coordinating with Credit Team for it Limit enhancement
  • Analyzed business processes to identify cost savings and operational efficiencies.

ING Vysya Bank

Senior Team Member
11.2011 - 05.2014

Job overview

Pre-verification of account opening forms of Individuals, HUFs, Trust, Society, Associations of entire Maharashtra , Goa , Madhya Pradesh Gujarat Region

  • Co-coordinating with vendor in Mumbai for scanning, indexing and Uploading of Account Opening Forms on secured FTP.
  • Co-coordinating with vendor in Bangalore for processing AOFs with TAT thereby avoiding escalations.
  • Attending discrepancy rectifications Hard copies sent by branches and Software replies by branches and processing account opening forms with TAT.
  • Preparing MIS and tallying of Total received, discrepant and processed AOFs on daily basis and sending same to corporate office.
  • Dispatching of Credit Card application to Bangalore head office.
  • Sign verification of Salary account opening forms of Individuals, HUFs, Trust, Society, Associations of entire Maharashtra , Goa , Madhya Pradesh Gujarat Region
  • Coordinating with other departments and back office for timely service to customers and quick rectification of discrepancies, if any.
  • Handling Administration activities like bill payments to vendor, courier, telephone, rent of Premises etc.
  • Vendor Audit for Quality Check of Cards and cheque book Printing of Pan India Level and dispatch to customer in time.
  • RTGS/NEFT, Daily Transaction Reports ,Verification of FD Reports, and Daily Miscellaneous Branch Banking Activities

Education

MUMBAI UNIVERSITY
MUMBAI

MBA from Finance
08.2011

MUMBAI UNIVERSITY
MUMBAI

Bachelor of Commerce from Accounting And Finance
05.2008

Skills

  • Market Research
  • Portfolio Management
  • Trends Analysis
  • Client rapport
  • Public Speaking
  • Team Training
  • Customer Engagement
  • Customer interaction
  • Customer Service
  • Team Building Leadership
  • Sales proficiency

Timeline

Senior Relationship Manager

ICICI Bank
07.2023 - Current

Senior Relationship Manager

ICICI Bank
12.2019 - 07.2023

Sales Manager

Axis Bank
08.2018 - 11.2019

Relationship Manager

ICICI Bank
07.2015 - 08.2018

Portfolio Manager

Standard Chartered Bank
06.2014 - 05.2015

Senior Team Member

ING Vysya Bank
11.2011 - 05.2014

MUMBAI UNIVERSITY

MBA from Finance

MUMBAI UNIVERSITY

Bachelor of Commerce from Accounting And Finance
Pratik Palkar