Pratik Patil

• Currently working as a Cloud Data Migration Specialist for the NUUDAY project.
• Coordinating with cross-department teams like Customers, BA, QA, DevOps, Infra, and Support to ensure a seamless migration process at the client location. (Onsite Experience)
• Streamlined the Migration Discrepancies management process by reporting and prioritizing the revenue-impacting discrepancies.
• Technologies: Netcracker Cloud Integration Platform and Data management tools, Cloud telecom BSS including Rating/Billing and Revenue Management, Postgres, Nifi, Dockers, Kubernetes, Git, and Cloud Azure.
• Achievements:

1. I was part of the Migration team that successfully migrated around 13M customers into the Netcracker TOMS and RBM object model for O2.

2. Delivered and Streamlined the on-demand Data Discrepancy Tool for Netcracker, which is used at various phases of Migration.

3. Received a Star award for delivering out-of-the-box migration for documents of customers. Lead this project E2E, right from requirements gathering phase to implementation on Production.

• Experience working as a Deployment team lead for client Neustar Technologies.
• Achievements-

1. Created comprehensive documentation for technical processes and procedures, serving as valuable resources for team members and external auditors alike.

2. Established standardized methodologies across various departments aimed at streamlining operations while minimizing risks associated with implementing new technologies.

3. Mentored junior analysts in best practices for data analysis, software development, and project management.

4. Developed call-to-action plans to improve IT service effectiveness.

5. Automated most of the tasks performed by App support to increase efficiency and reduce manual errors.

• Roles and responsibilities :

1. Leading Change and Release Management.

2. Deployment Team Lead for a team of 8.

3. Incident Management

4. CABs: Managing the CR readiness calls and working with all teams for the Go-No-Go calls.

5. Projects worked on: OS Upgrades, Data Center Migration, Security Upgrades, Database Segregation, Data Migration, Disaster Recovery Planning, and Execution.

• Technologies: Oracle PL/SQL, CICD Jenkins, Git, Unix Shell Scripting, Web security for web apps, MongoDB.

• Projects: Dory - Brunei, Claro - Peru.
• Role: System Integration specialist to implement Telecom OSS/BSS Solutions.
• Responsibilities:

1. Working with clients to prepare ATP (Acceptance Test Plans), MOP (Method of Procedure), and Configuration Documents.

2. Leading Data Migration of the customers and SIMs, along with their activations, on the new MVNE. Including the Greenfield customers (test customers), as well as end users.

3. Setup of MVNE and MVNO Migration DCRM (Account Management / Subscription Management), Activation Portal, Dealer Portal, Web Self Care, Billing, and Programmable Self Care implementations as required.

4. Migration and onboarding a new MVNO onto the MVNE.

5. Working closely with customers at their location in Lima, Peru for 9 months.

• Project: British Telecom (BT) BSS - Rating, Billing, Payments, Revenue Management, Credit/Debt Management.
• Role:

1. Sr. Application Developer in Oracle PL/SQL, Unix Shell Scripting, C++, Pro-C, Geneva, Infynis Rating Billing (IRB), Rating Billing Manager (RBM)

2. Production Application Support (ASG), including deployments and performance enhancements.

• Client-Facing Role, liaising with business stakeholders to capture business requirements at customer location in the UK (Milton Keynes) for 1 year.
• Enhanced software functionality by identifying and resolving complex technical issues.
• Mentored junior developers, fostering professional growth and enhancing team productivity.
• Developed scalable applications using agile methodologies for timely project delivery.
• Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
• Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
• Regularly reviewed peers'' code contributions, offering constructive feedback to enhance overall product quality.
• Proactively identified areas for process improvement, implementing changes that led to significant time savings for the team.