Summary
Overview
Work History
Education
Skills
Interests
Personal Information
Timeline
Generic

Pratik P. Chalke

Fleet Coordinator.
Diva(East)

Summary

Results-driven fleet coordinator with extensive experience in logistics and delivery operations management at Flipkart Minutes. Expertise in fleet supervision, route optimization, manpower planning, and performance monitoring. Proven track record of coordinating effectively with drivers, warehouse teams, and third-party logistics partners to ensure timely deliveries and operational excellence. Strong focus on cost efficiency, data-driven decision-making, and maintaining high service standards under pressure.

Overview

2
2
years of professional experience
3
3
Languages

Work History

Fleet Coordinator

Flipkart Minutes
08.2024 - Current
  • Assisted in managing daily operations of delivery fleet, ensuring timely dispatch and efficient route optimisation.
  • Collaborated with warehouse teams and logistics partners to support seamless operations.
  • Helped coordinate manpower allocation and shift planning according to order volume and business needs.
  • Supported adherence to safety compliance and service quality standards.
  • Resolved operational issues swiftly, minimising downtime and enhancing customer satisfaction.
  • Ensured fleet readiness during peak demand and special campaign periods.
  • Facilitated emergency response strategies for fleet-related incidents, reducing downtime.
  • Ensured fleet readiness during peak demand and special campaign periods (e.g., Big Billion Days).

Warehouse Executive

Avenue Super Marts Limited (Dmart)
  • Recorded inventory data accurately and supported stock movement according to FIFO guidelines.
  • Assisted store teams and logistics partners in ensuring timely stock replenishment and dispatch.
  • Participated in stock audits, cycle counts, and resolving discrepancies to uphold inventory accuracy.
  • Picked orders to meet productivity targets.

Customer Support Executive

Taurus B.P.O. Pvt. Ltd.
  • Facilitated professional handling of customer calls.
  • Assisted in resolving customer queries, complaints, and service requests within SLA.
  • Updated and maintained accurate records and call logs in CRM system.
  • Provided information on products/services and supported customers effectively.
  • Adhered to company policies and upheld quality standards.
  • Ensured customer satisfaction through effective communication and problem-solving.
  • Collaborated with internal teams to manage escalations.

Education

SSC -

Government's Technical High School
Thane, MH

Bachelor of Commerce - undefined

ICS College of Arts, Commerce & Science
Khed, MH
03-2026

Skills

Fleet and logistics management

Operations coordination

Manpower planning and supervision

Performance reporting and analysis

Time and resource management

Customer satisfaction and service quality

Interests

Driving, Listening to music

Personal Information

  • Date of birth: 22/04/2003
  • Nationality: Indian
  • Gender: Male

Timeline

Fleet Coordinator

Flipkart Minutes
08.2024 - Current

Warehouse Executive

Avenue Super Marts Limited (Dmart)

Customer Support Executive

Taurus B.P.O. Pvt. Ltd.

Bachelor of Commerce - undefined

ICS College of Arts, Commerce & Science

SSC -

Government's Technical High School
Pratik P. ChalkeFleet Coordinator.