Pratik P. Chalke
Fleet Coordinator.
Diva(East)
Summary
Results-driven fleet coordinator with extensive experience in logistics and delivery operations management at Flipkart Minutes. Expertise in fleet supervision, route optimization, manpower planning, and performance monitoring. Proven track record of coordinating effectively with drivers, warehouse teams, and third-party logistics partners to ensure timely deliveries and operational excellence. Strong focus on cost efficiency, data-driven decision-making, and maintaining high service standards under pressure.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Fleet Coordinator
Flipkart Minutes
08.2024 - Current
- Assisted in managing daily operations of delivery fleet, ensuring timely dispatch and efficient route optimisation.
- Collaborated with warehouse teams and logistics partners to support seamless operations.
- Helped coordinate manpower allocation and shift planning according to order volume and business needs.
- Supported adherence to safety compliance and service quality standards.
- Resolved operational issues swiftly, minimising downtime and enhancing customer satisfaction.
- Ensured fleet readiness during peak demand and special campaign periods.
- Facilitated emergency response strategies for fleet-related incidents, reducing downtime.
- Ensured fleet readiness during peak demand and special campaign periods (e.g., Big Billion Days).
Warehouse Executive
Avenue Super Marts Limited (Dmart)
- Recorded inventory data accurately and supported stock movement according to FIFO guidelines.
- Assisted store teams and logistics partners in ensuring timely stock replenishment and dispatch.
- Participated in stock audits, cycle counts, and resolving discrepancies to uphold inventory accuracy.
- Picked orders to meet productivity targets.
Customer Support Executive
Taurus B.P.O. Pvt. Ltd.
- Facilitated professional handling of customer calls.
- Assisted in resolving customer queries, complaints, and service requests within SLA.
- Updated and maintained accurate records and call logs in CRM system.
- Provided information on products/services and supported customers effectively.
- Adhered to company policies and upheld quality standards.
- Ensured customer satisfaction through effective communication and problem-solving.
- Collaborated with internal teams to manage escalations.
Education
SSC -
Government's Technical High School
Thane, MHBachelor of Commerce - undefined
ICS College of Arts, Commerce & Science
Khed, MH03-2026
Skills
Fleet and logistics management
Operations coordination
Manpower planning and supervision
Performance reporting and analysis
Time and resource management
Customer satisfaction and service quality
Interests
Driving, Listening to music
Personal Information
- Date of birth: 22/04/2003
- Nationality: Indian
- Gender: Male
Timeline
Fleet Coordinator
Flipkart Minutes
08.2024 - Current
Warehouse Executive
Avenue Super Marts Limited (Dmart)
Customer Support Executive
Taurus B.P.O. Pvt. Ltd.
Bachelor of Commerce - undefined
ICS College of Arts, Commerce & Science
SSC -
Government's Technical High School