Experienced Associate Product Manager with over 10 years of experience in the IT Industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Associate Product Manager
Convera India Pvt. Ltd. (Formerly Western Union Business Solutions,a division of Western Union)
Pune
12.2020 - Current
Liaised with stakeholders (Internal and External) to better understand business needs and current market landscape.
Consulted with scrum teams to enhance products based on stakeholder input.
Provided inputs and assisted in the creation of a Product roadmap for a given year.
Effectively managed the product backlog for scrumm teams and prioritized stories and features.
Managed product demonstrations and testimonials for stakeholders and implemented their feedback
Ensured a 10% increase in Straight through Processing of Payments by through the implementation of various features.
Liaised with external Payment partners to onboard them onto our platform.
Worked on the Customer journey along with Payment Partners while onboarding them on our platform.
Received multiple awards for effectively conducting multiple PI plannings, providing deliverables and delivering the above results.
Senior Business Analyst
Principal Global Services Pvt. Ltd.
Pune
02.2015 - 11.2020
Collaborating with key business stakeholders to understand the problem statement, elicit the requirements for the solution and agree upon the scope.
Performing research on a given problem statement by performing analysis using various tools such as MS Excel, Webtrends, Dynatrace, SQL queries etc. to aid the business in arriving at an appropriate solution.
Breaking down the requirements into minimum marketable features to increase ease in development.
Quickly developing wireframes or mockups of a solution to increase the clarity of vision for the solution.
Providing measurable estimates for each epic to key business stakeholders in collaboration with the scrum team.
Creating user stories and performing grooming sessions with the scrum team to increase understanding of what needs to be delivered at the end of each sprint.
Demonstrating the new functionalities of a system to Key Business Stakeholders
Delivered savings of approx $40k annually based on RPA automations of certain business operations.
Received multiple appreciations and awards due to appreciation from the stakeholders and for demonstrating PoCs in various innovation initiatives.
Received multiple promotions in view of the above.
Associate Consultant
Capgemini India Pvt. Ltd.
Pune/Hyderabad
01.2012 - 02.2015
Handled multiple projects across Capital Markets and Vehicle Insurance domain.
Received multiple appreciations and awards throughout this tenure by various stakeholders.
Received multiple promotions during this tenure in view of the above.
Education
Bachelors in Engineering - (Computers)
University of Pune
Pune
08.2007 - 07.2011
Skills
Requirements gathering and analysis
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Timeline
Associate Product Manager
Convera India Pvt. Ltd. (Formerly Western Union Business Solutions,a division of Western Union)
12.2020 - Current
Senior Business Analyst
Principal Global Services Pvt. Ltd.
02.2015 - 11.2020
Associate Consultant
Capgemini India Pvt. Ltd.
01.2012 - 02.2015
Bachelors in Engineering - (Computers)
University of Pune
08.2007 - 07.2011
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