1. Warehouse Inventory Problem Solving: 50% Ticket resolution time reduction within 2 months of launch
2. Logistics: Shipment Tracking
3. Product/ Shipment Certification
4. Centralized inhouse BI Tool
Led multiple teams simultaneously & delivered multiple successful releases for the following products:
1. Supplier Network Portal : Reduced supplier tickets by 70% by building a Self-Service Module
2. Supplier Performance & Risk Management : Bootstrapped the Supplier risk management product
3. Language Management Tool (i18N): 80% translation cost reduction achieved in 6 months
4. Innovative Help tool for users to decrease manual help requests
Product Management