Pratik R. Mandloi
Vadodara
Summary
Experienced Sales & Customer support service with over 14 years of experience in different industries. Expertise in sales support, customer service support, stakeholder management, quotation management, and cross-functional coordination. Strong communication skills with a proven ability to manage customer relationships and deliver excellent service.
Overview
3
3
Languages
16
16
years of professional experience
Work History
Sales support specialist- Customer support
Accelleron India Pvt Ltd
10.2019 - Current
- Non-Accelleron product service sales
- Raise inquiry in ATURB & provide quote with recommendation if required
- Analyzing technical details as per customer requirements using knowledge sharing platform for better recommendations in offering quote
- Create interim solutions in between receiving firm quotes from suppliers using existing data pool
- Creating different data base on turbocharger RH and technical specification criteria using existing multiple data pools for quick response to customer needs
- Streamlined communication between multiple stakeholders, reducing response times and improving customer satisfaction.
- Create Service collaboration agreements in ATURB
- Report to - Manager (Division support)
Sales support specialist
ABB India Ltd
10.2019 - Current
- Maintenance Management Agreement-Agreement & budgeting services
- Co-ordination with network countries and create agreement in ATURB
- Budget preparation for network countries
- Check & define fleet details & standard service packages and matching spare parts with technical specifications using product information app.
- Report to - Manager (Central Operations)
Sr Executive (Sales & Marketing)
Meena Circuits Pvt Ltd
02.2017 - Current
- International Marketing
- Analysis feasibility for international market competitiveness for company product
- Project research for targeting different market segments
- Presenting technical & commercial aspects of company products to international clients
- Generating leads through promotional activities & converting them into orders
- Feedback project execution for searching for potential client
- Domestic Marketing
- Bridging between a company and its existing and potential markets.
- Negotiating the terms of an agreement and closing sales.
- Negotiating price, costs, delivery and specifications with buyers and managers.
- Report to - Vice President (Global sales & Marketing)
Executive (Sales & Customer support)
Circuit System (India) Ltd.
12.2012 - Current
- Relationship building.
- Presenting the product or service in a structured professional way face to face.
- Cold calling to arrange meetings with potential customers to prospect for new business.
- Addressing customer queries.
- Acting as a contact between a company and its existing and new markets.
- Negotiating the terms of an agreement and closing sales.
- Report to - Manager- Customer support and service
Engineer (Customer support and service)
Suvik Electronics Pvt. Ltd.
11.2010 - 11.2011
- Demonstrating/presenting products on a customized basis
- Offered tailored technical solutions to address diverse product inquiries
- Presenting company product in national/International trade exhibitions, conferences
- Presented company products at national and international trade exhibitions and conferences
- Reviewing sales performance
- Negotiated contracts with vendors to establish favorable terms.
- Report to - Marketing Department
Education
Post Graduate Diploma - Business Administration (Marketing)
MIT School of Distance Education
PuneBachelor of Engineering - Electronics & Communication
LDRP Institute of Technology
Diploma Engineering - Electronics & Communication
Govt. Polytechnic, Technical Education Board
GandhinagarSecondary School Certificate - undefined
M&M Mehta High School
Skills
M365
Customer relationship management
Sales strategy development
Customer needs assessment
Power BI (Initial level)
DECLARATION
I consider myself familiar with Electronics & Communication Engineering Aspects. I am also confident of my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge. Date: June 14, 2026 Place: Vadodara (Pratik R. Mandloi)
PERSONAL
- Date of Birth: February 18, 1987
- Gender: Male
- Marital Status: Married
- Father’s Name: Sri. Rajendra Kumar Mandloi
- Occupation: Service in Health & Family Welfare
- Mother’s Name: Smt. Kiran Mandloi
- Occupation: Housewife
- Nationality: Indian
- Religion: Hindu - Brahmin
Timeline
Sales support specialist- Customer support
Accelleron India Pvt Ltd
10.2019 - Current
Sales support specialist
ABB India Ltd
10.2019 - Current
Sr Executive (Sales & Marketing)
Meena Circuits Pvt Ltd
02.2017 - Current
Executive (Sales & Customer support)
Circuit System (India) Ltd.
12.2012 - Current
Engineer (Customer support and service)
Suvik Electronics Pvt. Ltd.
11.2010 - 11.2011
Secondary School Certificate - undefined
M&M Mehta High School
Diploma Engineering - Electronics & Communication
Govt. Polytechnic, Technical Education Board
Bachelor of Engineering - Electronics & Communication
LDRP Institute of Technology
Post Graduate Diploma - Business Administration (Marketing)
MIT School of Distance Education