Pratik Salunke
Pune
Summary
Sr. Payroll Associate at ADP with expertise in payroll operations and compliance. Proven track record in enhancing team performance through coaching and process improvements. client relationship management, successfully driving satisfaction and retention. Developed training programs that significantly boosted team efficiency and accuracy in payroll processing.
Overview
10
10
years of professional experience
Work History
Sr. Payroll Associate
ADP
02.2019 - Current
- Sign off on daily checklists processed by associates.
- Supervised payroll team operations, ensuring compliance with internal policies and regulatory requirements.
- Ensure the timeliness and accuracy of data received from the third-party vendor.
- Developed comprehensive training programs for the new hires, enhancing team skills sets and performance.
- Developed and implemented payroll processing checklists, enhancing accuracy and efficiency in bi-weekly payroll cycles.
- Respond to internal escalations and implement a proper audit fix for the same by communicating with internal partners.
- Communicate, supervise, and follow up with the shared services team as regards client request.
- Oversee production, quality, and distribution, and notify the team of special payroll runs as per the client request.
- Drive the completion of open management items for the business unit and clients.
- To make decision regarding the rejection of payrolls as per the schedule, with issues resolved.
- To monitor and ensure the team follows the TAT regarding all client request that come in.
- Make sure the associates in the team receive complete training regarding the processes, tools, and applications used for the processing.
- Maintained excellent employee relationships by cultivating a supportive, positive and helpful working environment.
- Facilitating regular team meetings to discuss progress, obstacles, and brainstorming solutions.
Sr. Relationship Manager
Kothari Wheels
Pune
05.2016 - 09.2018
- Identify new business opportunities through market research and analysis.
- Addressed inquiries from clients and department team members.
- I attended conferences, trade shows, and networking events designed to build relationships with potential clients.
- Monitored customer feedback to assess satisfaction levels, and develop improvement plans accordingly.
- Developed and maintained strong relationships with key accounts to ensure customer satisfaction and retention.
Education
Bachelor's of Computer Application -
MIT Collage
Pune, Maharashtra07-2014
Skills
- Enterprise
- Adpr
- Coaching and mentoring
- Process improvement and efficiency
- Payroll operations and compliance
- Client relationship management
Hobbies and Interests
- Playing video games
- Travelling
- Listening to music
Personal Information
- Date of birth: January 26, 1991
- Gender: Male
- Nationality: Indian
- Marital status: married
Languages
- Hindi
- Marathi
- English
Accomplishments
Awarded as a top performer in sales on a regional level.
Timeline
Sr. Payroll Associate
ADP
02.2019 - Current
Sr. Relationship Manager
Kothari Wheels
05.2016 - 09.2018
Bachelor's of Computer Application -
MIT Collage