Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Client :Kotak Securities Ltd
· Working on MsSQL server.
· Developing SQL queries for Ad-hoc data which is to be provided of all the applications used in organization.
· Also developing the queries for audit purpose monthly/quarterly.
· Coordinating for Application Support issues with different Application team.
· Ensuring the completion of all business related critical backend task.
· Fixing bugs for critical tasks executed on daily basis.
· Deploying patches on MFund Live and UAT, Taking follow up with vendor and business
· Users for change management.
· Communication between business users and application vendors regarding various application related issue and following with up vendors to gets issue resolved.
· User ID creation and data modification for various internal application of KMAMC.
· Creation of SOP for various new issues face in different application.
· User creation, Hierarchy mapping, RM mapping, Contact upload, Data import in Microsoft Dynamic CRM 2016.
· Device setup and troubleshooting as well as Following up with citrix app support for issue in production environment.
· Providing application support to various critical applications such as HRMIS, Petty cash, ESIC, Intranet, Brokerage, CRM, Treasury Workflow etc.
· Coordinating with vendors, users and internal team for monthly DR activity for critical applications.
ITIL V4 foundation