Pratik Shah
Bangalore
Summary
Utilize exceptional Leadership, Interpersonal and communication skills and abilities to build positive and lasting relationship at work. Capable of working effectively on own initiative with the proven ability to achieve set targets, deadlines and objectives. I am a people-person, I have worked in Talent and Performance Management, Talent Acquisition & Recruitment and Employee Life Cycle including Onboarding and Offboarding industry for almost 10 years now, and I love it!
I've worked with diverse clients and candidates in various industries across the Global (US, EMEA, APAC and India).
Overview
13
13
years of professional experience
Work History
Delivery Manager/ Team Lead
ASEA Brown Boveri (ABB)
BANGALORE
2023.06 - Current
- Ensuring timely execution of Talent Management processes like Performance and Development Appraisal (PDA), Mid-Year/Performance review, Leadership and 360 assessments to collaborate and work with Global process owners and business stake holders to execute assigned projects in a timely manner with accurate quality.
- Provide robust service delivery support to internal stakeholders, overseeing the accurate and timely processing of information, and ensuring Talent Management services are executed and delivered in line with defined Service Level Agreements (SLAs).
- Manage the daily operations, demonstrating flexibility in shifting priorities, multitasking, and balancing multiple requirements in a fast-paced environment, to ensure all tasks are completed efficiently.
- Designing and delivering solutions aligned with our HR strategy. Govern HR processes and develop improvement plans in needed areas.
- Build the controls and KPIs in place for effective process governance.
- Coaching, Mentoring, and Motivating team with excellent people engagement.
- Lead team in daily huddles, discuss, and continuously improve on key operational metrics, and perform quality checks on the key/critical transactions processed by the team as defined in the Quality framework.
- Demonstrate high proficiency in processes and standard operating procedures, with the ability to resolve complex queries and monitor team performance. Work on improving the performance of low-performing employees.
- Accountable for setting team performance expectations, reinforcing goals, providing coaching and feedback on performance, and proactively leading the team to identify and implement continuous improvement initiatives to streamline information and processes, improve accuracy, and strengthen controls to achieve annual productivity goals.
Team Lead - HR Operation
State Street Corporation
BANGALORE
2018.08 - 2024.06
- Handling Onboarding function, which is the internal function, dedicated to ensuring a smooth and consistent end to end onboarding experience for all New Hires, SVP's, EVP's, Executive Assistant and Hiring Managers across the State Street organization
- People Management - Working as a people manager, ensuring targets are met, wellness is achieved, helping mediate and resolve conflicts if any, going beyond workplace training to help employees develop the confidence and enthusiasm they need to realize their potential, helping employees overcome challenges that hamper their job performance, always present and approachable, and the list goes on.
- Strategic Project Management HR - Working as a project lead to ensure automation and innovation are placed within the process with benefits.
- Performance management - measuring, monitoring, and improving individuals' performance by setting performance goals, assessing progress, providing feedback, and taking corrective actions when necessary.
- Performance Scorecard - Implement criteria for individual's goal setting, performance evaluation, feedback, development planning, coaching, and rewards and recognition.
Senior Recruiter Level - 2
Allegis Group
BANGALORE
2016.04 - 2018.08
- Responsible for handling the complex recruitment for the Non-IT, Corporate (Procurement, Finance, Accounts, Sales, Marketing, Contracts, HR and Paralegal), IT (Java, .NET, Cloud, SW Developer, QA positions) and HealthCare (RN, PT&A, OT&A, LPN/LVN) team for the client
- Performed extensive candidate internet sourcing which includes Internal Database (RWS), LinkedIn, CareerBuilder.com, Thingamajob.com, Indeed.com, Facebook, etc., to find qualified candidates and networked with them for referrals
- Responsible for the identification, qualification, and matching of candidates
- Identify, engage, and recruit qualified candidates by performing sourcing activities to include, but not limited to; market and Internet research identifying alternate candidate sources, cold calling, executing recruiting calls, referral recruiting, and online social networking
- Implement the sourcing strategy for each search, and source candidates for external job searches from networks, associations, approved websites, direct sources, the client's database and employee referrals
- Maintain on-going relationships with candidates not currently on assignment
- Qualify candidates by conducting telephone interviews to obtain work history, education, training, job skills, and salary requirements
- Complete appropriate reference checks on candidates to ensure authenticity of stated skills and experience
- Provide interview preparation and debrief with the candidates, as well as providing coaching and advice to candidates throughout the client interview process to include counter offers and job transition
- Develop an effective compelling presentation to sell the job and client company to prospective candidates.
HR Process Executive
Société Générale Global Solution Centre (SG GSC)
BANGALORE
2015.06 - 2015.11
- Human Resources Operations and Shared services to include roles within Talent Acquisition and HR leadership
- I take care of completely post recruitment activities right from the releasing the offer letters and On-boarding activities to exit formalities
- Responsibility includes - Offer Letter Management, Vendor invoice Management, Expat Contract Management, Background Verification, Employee Referral Management, Medical reports - Vendor coordination, On boarding Activities, Employee File and Database activities
- Create Offer Letter post QC process after recruitment
- Send Background Verification forms to candidates
- Checking the documents against recruitment forms
- Verify the forms and send it to vendors for Background Verification using Lotus Note OR Outlook in encrypted format
- Onboarding formalities including Introduction about company, explain the internal portal, paperwork and filling up the onboarding forms which include Offer Letter, Joining Bonus, PF forms, Nominee forms, Medical Insurance, etc..
- Work on ATS portal of company and assort candidates according to the job opportunity they are looking for and track it
- Also work on employee referral management to prepare report for referral bonus
- Work on medical report and check with vendors about the eligibility of candidate regards to health status.
Event Manager (Part Time)
Prarambh & Kshitij
BANGALORE
2012.01 - 2015.05
- Maintained adherence to client-event requirements through delegation, prioritizing and management of production phases from concept to execution.
- Marketed and publicized special events in social calendars.
- Created detailed timelines for events based on scope of work required by each department involved in process.
- Managed comprehensive budgets to allocate event resources and stay within financial constraints.
- Coached and counseled employees to reflect company service standards and procedures.
- Developed relationships with vendors to facilitate quality service at competitive rates while maintaining financial responsibility within budgets.
- Hired and trained staff for cross-functional assignments and verified employee knowledge of specific procedures related to each event type.
- Recruited sponsors for events and planned scope of involvement, financial tie-ins and promotional aspects for mutual benefit.
Education
B. Com -
Seshadripuram College (Bangalore University)
Bangalore2015-01
PUC -
Seshadripuram Composite College (PU Board)
Bangalore2012-01
SSLC -
Shri N.K.S English High School (KSEEB)
Bangalore2010-01
Master of Arts - Political Science
Sikkim Manipal University (Currently Pursuing)
BangaloreSkills
- Human Resource (HR)
- HR Operations
- Employee Life Cycle (HR Onboarding & HR Offboarding)
- Talent Acquisition
- PMO
- Projects and Automation
- Transformation
- Azure DevOps
- Jira
- MS Office & Excel
- Event Manager
Websites
Accomplishments
- Awarded with Gold Medal for Best Youngest Leader 2023 in Thinkers Forum at Karnataka Level
- Awarded 2nd Place from Youth For Seva (YFS) 2023-24 in the social service category at Karnataka Level
- Awards for All India MyGov quiz competitions (received more than 50+ participating rewards from Govt of India till date.
- Received 15+ Rewards & Recognition for the best employee of the month.
- Received Consecutive Best Performing Team Award from 2021-2023
- 50+ Bravo awards from various stakeholders for timely resolution, great service and better experience
- Received many appreciations from CEO, COO, SVP's, EVP''s, EA's, TA team, Candidates, Managers and different support function for a great onboarding service and experience.
- Successfully Placed 300+ candidates in less than 2 years.
- Best Recruiter of the Month - GEM Award holder 12 times.
- Spot Award holder more than 50+ times for consecutive filling tough requirements.
- Brand Ambassador for Allegis Group and State Street
- Attend Round Table meeting to share experience with Directors, Executives and Expat.
- Consecutive 2 years Annual Contest winner across India.
- State Level Gold Medalist in Debate Competition 2013.
- Gold Medalist in Finance.
- Judges for more than 30+ colleges for Finance & HR Events.
- Conducted Various Management Fests during Graduation.
- Best Personality Award 2013 Karnataka (at College level) .
- Best Student of the Year Award in graduation in 2015.
- Champions Trophy Winners in Cricket tournament held in college in 2015.
- Part of India Inclusion Summit (IIS). It mainly focused on 'Inclusion'- the idea that all people should freely, openly and without pity or sympathy accommodate any person with any kind of disability, physical, mental or intellectual, without restrictions or limitations of any kind.
Personal Information
- Gender: Male
- Nationality: Indian
References
References available upon request.
Timeline
Delivery Manager/ Team Lead
ASEA Brown Boveri (ABB)
2023.06 - Current
Team Lead - HR Operation
State Street Corporation
2018.08 - 2024.06
Senior Recruiter Level - 2
Allegis Group
2016.04 - 2018.08
HR Process Executive
Société Générale Global Solution Centre (SG GSC)
2015.06 - 2015.11
Event Manager (Part Time)
Prarambh & Kshitij
2012.01 - 2015.05
B. Com -
Seshadripuram College (Bangalore University)
PUC -
Seshadripuram Composite College (PU Board)
SSLC -
Shri N.K.S English High School (KSEEB)
Master of Arts - Political Science
Sikkim Manipal University (Currently Pursuing)
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