Pratik Sheth
Hyderabad
Summary
Techno Functional Consultant with extensive experience in Learning Management Systems (LMS) and a strong focus on problem-solving. Demonstrated success in data migration and discovery projects, utilizing advanced Microsoft Excel skills to improve reporting accuracy. Known for effective communication and delivering high-quality support in dynamic environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Techno Functional Consultant
Gas & Pipeline Sector
08.2021 - Current
- Created and managed courses, lessons, and content in LMS.
- Configured and generated reports to meets client requirements.
- Developed campaigns and audience segments for bulk course assignments.
- Delivered training sessions on Learning Coordinator and Learning Partners access.
- Conducted functional testing of digital courses in collaboration with vendors.
- Performed regression testing on all new features released by service provider.
Discovery Guide
Alcoholic Beverage Sector
08.2024 - 09.2024
- Documented technical setup of Totara LMS to establish a comprehensive reference guide.
- Analyzed pain points and challenges within current LMS to identify areas for improvement.
- Proposed short-term and long-term solutions based on thorough analysis of identified issues.
Data Migration Analyst
Gas & Pipeline Sector
02.2021 - 07.2021
- Working as Data Conversion Administrator responsible to transfer data from Saba LMS and SumTotal LMS to Workday Learning
- Building Exams using Articulate Storyline 360 based on the Client Requirements
- Preparing Evaluation Checklist for online courses using Adobe Acrobat DC Pro (Fillable PDF)
- ETL - Downloading contents from Database using WinSCP, Transform based on Workday Requirements and Uploading in Workday Repository.
- Create files for Blended, Digital Courses; Programs and Lessons based on Workday Requirements
- Applying HTML Formatting for the Description of courses, programs and lessons.
Support Analyst
Pharma Sector
10.2017 - 01.2021
- Supported and managed incidents, service requests, and problem management tickets as SuccessFactors LMS Consultant.
- Administered security roles, managed system administrators, and ensured compliance within LMS.
- Configured course catalogs and item catalogs while managing assignment profiles in SuccessFactors.
- Delivered L2/L3 support with comprehensive knowledge of application design in SuccessFactors.
- Created and customized reports to meet specific business requirements.
Administrator (Data Migration)
Pharma Sector
02.2017 - 09.2017
- Executed data migration from J&J to Noramco across three environments in ComplianceWire.
- Created users, courses, versions, and quizzes as part of data migration activities.
- Uploaded data using Data Uploading tool, resolving errors within ComplianceWire.
- Provided HyperCare and post-GoLive support for ComplianceWire LMS.
Validation Analyst / Support Analyst
Pharma Sector
08.2014 - 01.2017
- Managed support, maintenance, and administration of SuccessFactors LMS platform for 15 months.
- Provided L2/L3 support with comprehensive knowledge of end-to-end SuccessFactors LMS design.
- Created, versioned, and approved objects within HP Quality Center.
- Conducted knowledge transfer sessions on ServiceNow and HP Quality Center for new team members.
- Utilized advanced MS Excel skills to generate DSR, WSR, MSR, and OPTRA reports.
Education
Master’s in Technology (M. Tech) - Software Engineering
Birla Institute of Technology and Since
11.2018
Bachelor’s in Computer Application (BCA Hons.) -
West Bengal University of Technology
06.2014
Skills
- LMS (SuccessFactors, ComplianceWire, Workday Learning, Moodle, Totara)
- SABA, SumTotal, Docebo
- ITSM tools (ServiceNow, Remedy, Neocase)
- Quality Control Tools (HP QC, HP ALM)
- Advanced MS Excel
- Communication Skills
- Management Skills
- Problem Solving
- Time management
Certification
- Advanced Excel Workshop, 05/2021
- SABA Cloud LMS, 05/2017
- IBM Certified Application Developer – Cloud, 09/2016
- National Stock Exchange certified Technical Analyst, 09/2013
Languages
Gujarati
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Bengali
Upper Intermediate (B2)
B2
Accomplishments
- Awarded Best New Recruit in June 2015
- Won 3rd prize in Fireless MasterChef
Personal Information
Date of Birth: October 15, 1993
Present and preferred location: Hyderabad
Timeline
Discovery Guide
Alcoholic Beverage Sector
08.2024 - 09.2024
Techno Functional Consultant
Gas & Pipeline Sector
08.2021 - Current
Data Migration Analyst
Gas & Pipeline Sector
02.2021 - 07.2021
Support Analyst
Pharma Sector
10.2017 - 01.2021
Administrator (Data Migration)
Pharma Sector
02.2017 - 09.2017
Validation Analyst / Support Analyst
Pharma Sector
08.2014 - 01.2017
Master’s in Technology (M. Tech) - Software Engineering
Birla Institute of Technology and Since
Bachelor’s in Computer Application (BCA Hons.) -
West Bengal University of Technology
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