Pratik Singh
Agra
Summary
As a Cloud Engineer at DXC Technology, I excel in the dynamic domain of cloud support engineering, seamlessly blending innovation with problem-solving. Boasting certifications in Oracle, AWS and GCP, I demonstrate mastery over cutting-edge technologies. With a track record of catering to prestigious clients like Manchester United, Scuderia Ferrari, AT&T, HDFC, and more, I actively contribute to shaping digital landscapes. My role encompasses technical proficiency, reflecting a relentless passion for optimizing systems, ensuring uninterrupted performance, and propelling businesses to unparalleled success in cloud computing.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Analyst II Cloud Engineering
DXC Technology
06.2023 - Current
- Orchestrated and administered cloud infrastructure seamlessly across both Amazon Web Services (AWS) and Google Cloud Platform (GCP), ensuring a meticulously optimized end-to-end delivery.
- Spearheaded the configuration and management of AWS services, including but not limited to EC2, IAM, VPC, CloudWatch, Systems Manager, S3, RDS, CloudTrail, Autoscaling, etc.
- Concurrently, expertly navigated the GCP landscape, overseeing Compute Engine, VPC, Google Cloud Storage, Load Balancing, IAM, and Cost Breakdown, among other services.
- Deployment and Upgradation: Executed offering deployment and OS upgrade activities on AWS, GCP, and SUSE Manager, contributing to system enhancements and optimizations.
- Linux Administration Proficiency: Extensive experience in Linux system administration, maintaining robust and secure infrastructures while optimizing performance and resource utilization.
- Migration and Transition: Successfully contributed to the migration and transition of multiple accounts on AWS and GCP, ensuring minimal downtime and adherence to SLAs.
- Cost Optimization Initiator: Proven commitment to exploring and implementing strategies for cost optimization within AWS environments, with a proactive approach to resource management.
- SLA Maintenance: Demonstrated expertise in maintaining SLAs, ensuring high levels of system availability and performance.
- Virtual Desktops: Familiar with Azure Virtual Desktop and Citrix Desktop, bringing a broad understanding of virtual desktop environments.
- Backup Management: Monitored and maintained backups using Actifio backup console, ensuring data integrity and recoverability.
- Terraform Explorer: Familiarity with Terraform for infrastructure as code (IaC), actively seeking opportunities to deepen understanding and apply knowledge to enhance infrastructure management.
- Docker and Kubernetes Novice: Basic understanding of containerization with Docker and orchestration using Kubernetes, with a strong commitment to learning and mastering these technologies for efficient application deployment.
- Problem Management Explorer: Keen interest and initial experience in problem management methodologies, with a focus on identifying and addressing root causes to improve overall system stability.
Associate Professional Cloud Engineer
DXC Technology
06.2022 - 05.2023
- Incident and Change Management: Implemented effective incident and change management strategies to ensure high system availability and reliability.
- Scripting and Automation Enthusiast: Beginner-level proficiency in Python and Bash scripting for task automation, coupled with a strong eagerness to expand knowledge and skills in this domain.
- Root Cause Analysis (RCA): Demonstrated skill in conducting thorough RCAs to identify and address the underlying causes of issues, preventing recurrence and enhancing overall system reliability.
- Boosted team productivity by streamlining communication and implementing efficient project management systems.
- Trained and mentored junior team members, fostering a positive work environment conducive to professional growth.
- Implemented cost-saving measures, reducing expenses without compromising quality or performance.
- Collaborated with cross-functional teams to improve overall organizational efficiency and effectiveness.
- Enhanced company reputation by providing excellent customer service and resolving client issues promptly.
- Continuous Learning Advocate:Dedicated to staying abreast of industry trends and best practices, actively pursuing opportunities for professional growth and skill development.
Education
Bachelor of Technology - Aerospace Engineering
Amity University
Lucknow05.2022
Skills
- Cloud Technologies: Oracle, AWS, GCP
- Operating Systems: Linux, Windows: System Administration, Patching and Vulnerability management, EOL management (OS Upgradation) and Resource Management
- Scripting: Basic Python and Bash Scripting
- Infrastructure as Code (IaC): Begineer level understanding of Terraform and AWS CloudFormation
- ITIL: Incident, Change and Problem Management
- Ticketing Tools: Service-now, FreshService, Jira
- Monitoring and Logging Tools: AWS CloudWatch, Google Cloud Monitoring, Dynatrace, Adobe Analytics
- Backup Tools: Actifio Backup, AWS Backup and RDS Backup
- Project Management Tools: Confluence and Sharepoint
Certification
- Oracle Certified Foundations Associate - May 2023
- AWS Partner: Accreditation (Technical) - Sep 2022
- AWS Certified Cloud Practitioner - Sep 2022
- AWS Certified Developer Associate - July 2023
- Google Cloud Certified Associate Cloud Engineer - May 2023
Accomplishments
Recipient of the DXC Champs Award, acknowledging outstanding contributions and excellence in driving innovation within the cloud technology domain. This esteemed recognition highlights my dedication, expertise, and impactful initiatives that have significantly advanced the organization's capabilities in harnessing the power of cloud solutions. The award underscores my commitment to excellence and leadership in shaping and implementing cutting-edge cloud strategies, further solidifying my position as a key contributor to DXC's success in the rapidly evolving landscape of cloud computing.
Languages
English
Bilingual or Proficient (C2)
German
Intermediate (B1)
Timeline
Analyst II Cloud Engineering
DXC Technology
06.2023 - Current
Associate Professional Cloud Engineer
DXC Technology
06.2022 - 05.2023
Bachelor of Technology - Aerospace Engineering
Amity University
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