Highly experienced Senior Service Revenue Cycle Management (RCM) Executive with over 7.5 Years of expertise in driving revenue optimization and operational efficiency across healthcare organizations. Skilled in end-to-end revenue cycle processes, team leadership, and regulatory compliance. Adept at reducing A/R days, improving claims accuracy, and leading cross-functional teams to achieve financial targets. Seeking to leverage analytical skills and industry knowledge to enhance revenue growth and streamline operations in a forward-thinking healthcare environment.
End-to-end RCM process management
Claims submission and processing
Billing and coding (CPT, ICD-10, HCPCS)
Denial management and appeals
Payment posting and reconciliation
Accounts receivable management
Knowledge of HIPAA regulations
Understanding of payer/provider rules and healthcare regulations
Compliance with Medicare, Medicaid, and private insurance guidelines
Financial reporting and analytics
KPIs and metrics tracking (eg, Days in A/R, Collection rates)
Revenue cycle performance improvement
Use of RCM software and tools (eg, Epic, Cerner, Athenahealth)
Managing and mentoring RCM teams
Cross-functional collaboration with clinical, IT, and finance teams
Workflow optimization and team productivity enhancement
Training and development of billing and coding staff
Process re-engineering and automation
Implementation of best practices for claims processing and collections
Reducing revenue cycle inefficiencies
Experience with Lean other process improvement methodologies
Managing patient billing inquiries and complaints
Patient collections and financial counseling
Insurance verification and eligibility checking
Experience with RCM software platforms (eg, Epic, eClinicalWorks, NextGen)
Proficiency with practice management systems and EHRs
Knowledge of automation tools (eg, RPA for claims processing)
Data management and reporting using AI Advanced Excel, Tableau, or Power BI
Liaison with payers, providers, and internal stakeholders
Negotiating payment terms and resolving disputes
Strong verbal and written communication skills
Leading RCM-related projects
Implementing new systems or upgrades
Timeline and budget management