Pratiksha Fulzele

Global Digital Product Manager

Infosys Limited

05.2019 - Current

Successfully managed $40 million product portfolio for B2B SaaS Finacle software across 10+ international clients.
Spearheaded transformation of Digital Cash Management experience for corporate customers having TCV of $77mn.
Designed and implemented localized payment solutions for 5 international markets (North America, Europe, South East Asia, India) ensuring global product integrity.
Owned product strategy from concept to launch including PRDs/BRDs creation, feature prioritization, MVP for 4 releases.
Developed comprehensive go-to-market strategies (GTM), ensuring successful product launches and brand positioning.
Led transformation initiatives for data-driven decision making, increasing customer engagement across platforms by 30%.
Conducted competitor benchmarking and market research to to identify emerging trends to deliver customer-centric solutions.
Executed market strategy increasing product reach by 20% by strategic partnerships.
Improved user experience UI/UX by optimizing digital product features and customer-centric design increasing satisfaction scores by 25%.
Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.
Streamlined 4 product release cycles, employing agile methodologies project management techniques (JIRA, confluence) to accelerate time to market.
Led cross-functional teams to deliver new product features on schedule, fostering collaboration between engineering, marketing, and sales departments.
Defined OKRs and metrics (KPIs) to measure product performance to align with business goals resulting in 25% increase in cross-selling opportunities.
Handled Release management activities for product for functionalities used by banks in 100+ countries.
Worked on 10+ use cases leveraging Analytics, AI, ML
Orchestrated change management strategies to drive adoption of new digital solutions.
Quarterly product market fit and gap analysis of 10 + RFPs to understand market & identify potential areas of improvement in the product.