
Dynamic Associate VIM Consultant with over three years of specialized experience in implementing and supporting OpenText Vendor Invoice Management solutions. Proven expertise in workflow configurations and the procure-to-pay process, adept at resolving issues related to both PO and non-PO invoices through effective incident management and change requests. Skilled in maintaining VIM roles and managing various VIM channels. Committed to contributing to an organization that values responsibility, creativity, and a collaborative work culture. Seeking opportunities that foster professional growth while delivering impactful solutions.
Supporting business users with production issue resolution
Working on change requests
Working on production incidents
Coordinating business involvement in UAT
Creating detailed specifications for new CR implementations
VIM process configuration
Custom business rule configuration
Production Support to business users
Troubleshooting by replicating issues in a controlled environment