With 7+ years of experience, I specialize in UX research, user-centered design, and product management. I've contributed to 11+ products, including 7+ mobile apps, leveraging qualitative and quantitative research to address user needs and deliver impactful solutions. I am passionate about solving problems and thrive on creating delightful experiences while collaborating with cross-functional teams to drive growth & innovation.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Co-Founder
Swayampoorna Foundation
Pune
09.2019 - Current
Company Overview: A social foundation that empowers women to start businesses
Conducted research with 12K+ homemakers, uncovering barriers such as digital illiteracy and social constraints, which led to tailored skill-based opportunities
Launched 16+ campaigns informed by surveys, gaining 11K new members for the foundation
Co-founded 3 startups to provide homemakers with opportunities to start their businesses from home: 1. Maan India (E-commerce App), 2. E-Learning App, 3. Storytelling App
Performed competitor research to identify USPs, features, and marketing tone, aligning products with user needs
A social foundation that empowers women to start businesses
UX Researcher & Designer, PM, GTM Manager
Aalekkh Advertising Studio & Tech Firm
Pune
05.2019 - Current
Company Overview: Where I wore multiple hats and worked on various products, from concepts to successful launches
Spearheaded development with stakeholders and cross-functional teams to launch the Myma app, leading to 100K+ downloads
Identified post-pandemic user needs through surveys, leading to new features that drove 48% growth
Tackled trust issues regarding home-cooked food by launching raw-photo campaigns, increasing monthly orders from 35 to 180
Addressed user availability on messaging platforms by implementing WhatsApp chatbots, reducing operational costs by 24%
Resolved low subscription rates by improving SOPs, boosting paid users by 197% (from 97 to 288)
Validated usability designs via focus groups and first-click testing, delivering a high-end product
Led generative research to uncover usability challenges for low-tech users in banking institutions
Collaborated with stakeholders to align product requirements, increasing user satisfaction by 70%
Resolved critical UX issues, improving product reliability by 45% through iterative testing and user-friendly flows & designs
Conducted research to analyze pain points in document processing for 4K+ users
Streamlined workflows and boosted daily conversions from 4 to 12 by applying research insights to online campaigns
Conducted user interviews to understand problems and delivered solutions to 7,800+ users
Understood user's tech literacy and organized all the participants via WhatsApp-based groups with daily audio-video content delivery
Applied qualitative methods, including focus groups and interviews, to identify barriers to participation
Conducted user research to identify pain points and tailored marketing, boosting daily participants by 22%
Collaborated with Aalekkh's stakeholders to conduct user research and design data-driven campaigns, identifying pain points and user needs
Informed marketing strategies through research insights, resulting in a 48% savings boost for Chandrapur Urban, ₹42 Cr for Pavanraje Multistate, and ₹76 Cr for OCMS Multistate
Oversaw video shoots, handling tasks such as scripting, editing, and publishing
Where I wore multiple hats and worked on various products, from concepts to successful launches
Visualizer, Writer & Graphic Designer
5+ Advertising Agencies
Pune
11.2016 - 05.2019
Developed branding strategies, designed identities, and created print/digital materials, boosting client visibility and engagement for more than 35 clients
Executed end-to-end branding for restaurants, classes & businesses, delivering tailored creative solutions which increased 45% business
Enhanced brand recognition with impactful campaigns and visually appealing designs for diverse clients which gain more than 52% audience
Deputy Director - CSR and Sustainability at YouthBuild Foundation (Formerly Mitcon Foundation)Deputy Director - CSR and Sustainability at YouthBuild Foundation (Formerly Mitcon Foundation)