PRATIKSHA ROHAL
Summary
Results-driven Project Coordinator with a proven track record of delivering high-quality outcomes through effective project scheduling, resource optimization, and proactive risk management. Skilled in fostering collaboration and clear communication across cross-functional teams and stakeholders to drive alignment and achieve project objectives. Highly adaptable and detail-oriented, with a focus on maximizing productivity, meeting deadlines, and ensuring seamless project execution in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Project Coordinator
State Bank of Operation Support and Services
02.2024 - Current
- Led the coordination and execution of the Sboss Assist App, driving seamless collaboration between internal teams and external vendors to ensure project alignment, timely delivery, and high-quality outcomes.
- Supervised ITSM ticketing tool operations, leading a high-performing support team to expedite ticket resolution, enhance service efficiency, and deliver data-driven insights through advanced visualizations and actionable reports.
- Produced comprehensive data reports and in-depth analysis using Excel and ITSM tools, translating complex data into clear, actionable insights to support strategic decision-making and optimize operational performance.
- Led Salesforce integration initiatives for an agritech project, streamlining workflows, enhancing system capabilities, and driving improved project outcomes through optimized processes.
- Excelled in stakeholder engagement, project scheduling, and proactive risk management, ensuring timely achievement of key milestones while maintaining project scope and quality.
- Conducted thorough risk assessments to identify potential challenges, implementing mitigation strategies to safeguard project success and maintain continuity.
Assistant Manager
Baroda Global Shared Services Ltd
01.2019 - 05.2021
- Worked on the collections project, improving processes to make debt recovery smoother and more efficient
- Conducted comprehensive market analysis, identifying growth opportunities that enhanced client acquisition and service improvements
- Led strategic initiatives to optimize resource allocation, ensuring efficient project delivery and seamless collaboration
Business Development Associate
UrbanClap
01.2019 - 05.2021
- Analyzed market trends and identified key opportunities to craft value propositions, strengthening client relationships
- Collaborated with stakeholders to develop strategic business development plans tailored to industry demands
- Supported revenue growth through effective lead generation, client acquisition, and engagement strategies
Education
Bachelor of Commerce -
University of Delhi
New Delhi12.2017
Higher Secondary school Certificate -
Loreto Convent Tara Hall
Shimla12.2014
Skills
- MS Excel
- Performance monitoring
- Vendor management
- Risk analysis and management
- Project coordination
- ITSM Tool
- Data Analysis and Reporting
- Project Lifecycle Management
- Project Execution
- Client Relationship Management
- Budget Tracking
Timeline
Project Coordinator
State Bank of Operation Support and Services
02.2024 - Current
Assistant Manager
Baroda Global Shared Services Ltd
01.2019 - 05.2021
Business Development Associate
UrbanClap
01.2019 - 05.2021
Bachelor of Commerce -
University of Delhi
Higher Secondary school Certificate -
Loreto Convent Tara Hall
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