PRATIKSHA SAKPAL
Back Office Executive
MUMBAI
Summary
Dynamic Back Office Executive and Receptionist with proven expertise in appointment scheduling and customer relationship management. Excelled at ArogyaVastu Homeopathic Infertility Clinic by enhancing visitor management and streamlining office operations. Skilled in catering coordination and data entry, demonstrating a significant impact on efficiency and client satisfaction.
Overview
5
5
years of professional experience
Work History
Receptionist
ArogyaVastu Homeopathic Infertility Clinic
MUMBAI
01.2024 - Current
- Scheduled and confirmed appointments and meetings for management team.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Greeted customers, answered general questions and directed to appropriate locations.
- Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.
Receptionist
vrindavan builders and developers
MUMBAI
03.2022 - 12.2023
- Coordinated meeting room bookings and arranged catering for meetings and events.
- Scheduled and confirmed appointments and meetings for management team.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Greeted customers, answered general questions and directed to appropriate locations.
Back Office Executive
APPEX CORPORATION
MUMBAI
08.2019 - 12.2021
- Provided administrative support to the back office staff including filing, photocopying, faxing and data entry.
- Maintained filing systems to organize operations and administration records.
- Assisted in training new employees on back office procedures.
Education
Bachelor of Commerce - Commerce
MANOHAR JOSHI COLLEGE
SION02-2018
Skills
- Appointment scheduling
- Telephone switchboard operation
- Visitor management
- Catering coordination
- Data entry
- Customer relationship management
- Office administration
Languages
Marathi
First Language
English
Elementary (A2)
A2
Hindi
Beginner (A1)
A1
Timeline
Receptionist
ArogyaVastu Homeopathic Infertility Clinic
01.2024 - Current
Receptionist
vrindavan builders and developers
03.2022 - 12.2023
Back Office Executive
APPEX CORPORATION
08.2019 - 12.2021
Bachelor of Commerce - Commerce
MANOHAR JOSHI COLLEGE
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