Pratiksha Shetty

Certified Duck Creek Policy Developer with 6 years of experience in the insurance domain and Duck Creek. Proficient in UI, pages, rating, enhancements, cross-term endorsements/OOS transactions, and integrations. Specializes in handling highly escalated and high-priority production issues as part of the Escalation POD team. Conducts KT sessions on basics of Expanded, UI, rating, and integration checkpoints. Collaborative team player who adapts well to changing needs, delivers innovative solutions, and ensures high-quality results. Seasoned Application Development Senior Analyst with a proven track record of leading projects to timely completion, overcoming unforeseen speed bumps in development lifecycles, and contributing to successful project implementations and system enhancements. Skilled in problem-solving and coding efficiency.

• Honored with multiple project awards for exceptional on-time delivery and seamless integration execution. Consistently recognized for delivering high-quality incident resolutions and providing proactive peer support.
• Received client recognition for delivering one of the most insightful and effective response/analysis submissions observed by the user team, showcasing strong problem-solving and communication skills.
• Featured in the WestField Account Newsletter for exceptional consistency, successful backlog reduction, seamless cross-team collaboration, zero escalations, and a proactive approach to solving critical issues.
• March Spotlight for client Value creation.
• Turnaround Recognition
• Applaud Recognition.

6 years

Reading and personal development — diving into productivity books, and career growth content.
Fitness & mindfulness — practicing yoga, going for nature walks, and focusing on mental clarity.
Music appreciation — exploring different genres.
Gardening – Enhances patience, attention to detail, and nurturing habits that translate to steady, focused work.
Exploring new food places – Reflects curiosity, adaptability, and an enthusiasm for discovering innovative experiences and cultures.