PRATIKSHA VINOD CHAWDA
Banking
MUMBAI
Summary
To work within an Organization, where I can contribute my Talent and Managerial Skills that provides an opportunity for continuous growth and learning, which will help to explore myself fully to make best of my career.
About Myself: 1. I am a self-Motivated Individual with festive Communication skills 2. Honesty and Commitment for the expected and Implied responsibilities 3. Result Oriented
Overview
2026
2026
years of professional experience
4
4
years of post-secondary education
2
2
Certificates
Work History
Tele-caller
Intelenet Global Services
Office Assistant - Telecaller
Creative Display
- Improved data accuracy, entering and updating records in database with keen eye for detail.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
Deputy Manager
ICICI BANK LIMITED
03.2023 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Helding 40 customers Portfolio in Business banking (OD/CC/ TERM LOAN/ BG/LC)
Relationship Officer
Kotak Mahindra Bank
06.2022 - 03.2023
- Maintained and built close relationships with customers through regular contact and visits.
- Boosted customer satisfaction levels with timely and effective resolution of concerns and inquiries.
- Led successful marketing campaigns to drive new business acquisition and deepen existing client relationships.
- Monitored, followed-up and escalated cases to meet customer response commitments.
Business Sales Manager
Bajaj Allianz Life Insurance Company
10.2020 - 06.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Accomplished sales goals and boosted revenue $Amount through product knowledge and customer relationship management.
- Organized promotional events and interacted with community to increase sales volume.
Relationship Officer
Aditya Birla Sun Life Insurances
03.2018 - 10.2020
- Maintained and built close relationships with customers through regular contact and visits.
- Boosted customer satisfaction levels with timely and effective resolution of concerns and inquiries.
- Led successful marketing campaigns to drive new business acquisition and deepen existing client relationships.
- Monitored, followed-up and escalated cases to meet customer response commitments.
- Contributed to the growth of the branch''s assets under management by consistently meeting sales targets.
Education
T.Y. Bcom - Pass
01.2017 - 04.2018
GPA: First class
HSC - Pass
01.2010 - 04.2011
GPA: First class
SSC - Pass
01.2008 - 04.2009
GPA: Second class
Skills
MS OFFICE
Timeline
Achieved top 10 RM position in the year of 2024-2025 complete target of 50cr.
03-2025
Achieved top 15RM position in the year of 2023-2024 complete target of 35cr.
03-2024
Deputy Manager - ICICI BANK LIMITED
03.2023 - Current
Relationship Officer - Kotak Mahindra Bank
06.2022 - 03.2023
Business Sales Manager - Bajaj Allianz Life Insurance Company
10.2020 - 06.2022
Relationship Officer - Aditya Birla Sun Life Insurances
03.2018 - 10.2020
- T.Y. Bcom, Pass
01.2017 - 04.2018
- HSC, Pass
01.2010 - 04.2011
- SSC, Pass
01.2008 - 04.2009
Tele-caller - Intelenet Global Services
Office Assistant - Telecaller - Creative Display
Personal Information
- Date of Birth: 06/18/94
- Marital Status: Single
Disclaimer
I hereby solemnly declare that the above mentioned information is true to the best of my knowledge and there is no miss presentation.
Custom Section - About Myself
- I am a self-Motivated Individual with festive Communication skills
- Honesty and Commitment for the expected and Implied responsibilities
- Result Oriented
Personal Information
- Date of Birth: 06/18/94
- Marital Status: Single
Disclaimer
I hereby solemnly declare that the above mentioned information is true to the best of my knowledge and there is no miss presentation.
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