Pratik Singh Thakur
Mumbai,MH
Summary
Dedicated and dependable manager with proven expertise in sales. Demonstrates strong skills like communication and rapport building, while being highly organized, proactive and punctual with a collaborative mindset.
Overview
7
7
years of professional experience
Work History
Assistant Manager
The Statesman Real Estate Advisors
08.2024 - Current
- Baya Sunrise - Drove over 470+ qualified walk-ins, resulting in 29 successful closures through client sourcing and engagement strategies.
- Baya Skycrest - Attracted 230+ walk-ins and achieved 14 high value closures, showcasing strong conversion skills and deep project knowledge.
- Successfully generated high footfall and conversions across premium residential projects.
Senior Executive
The Guardians Real Estate Advisory
11.2023 - 08.2024
- Sheth Beaumonte - Had a base of 13 cps active on walkins and 1 successful closure.
- Piramal Revanta - Got active base of Piramal and Anarock team to support them for launch. Successfully activated 14 cps.
- Promesa -Adi Darsshan - Managed sourcing and closing simultaneously. Wherein overall managed to have 10 closures. 8 deals as a closing and 2 deals from sourcing.
- West End - Managed sourcing and closing both wherein had 118 walkins through active base of 21 cps.
Sales Specialist
Toothsi
09.2022 - 10.2023
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
Customer Service Representative
Vinayaka Enterprises - Citi Bank
11.2018 - 06.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Education
Bachelors of Mass Media -
Shri Narayan Guru College
Chembur 05.2001 -
Skills
Client Relations
Clear Communication
Adaptive
Negotiation Skills
Good Listener
Timeline
Assistant Manager
The Statesman Real Estate Advisors
08.2024 - Current
Senior Executive
The Guardians Real Estate Advisory
11.2023 - 08.2024
Sales Specialist
Toothsi
09.2022 - 10.2023
Customer Service Representative
Vinayaka Enterprises - Citi Bank
11.2018 - 06.2022
Bachelors of Mass Media -
Shri Narayan Guru College
05.2001 -