Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Pratim Choudhury

Kolkata

Summary

Experienced and results-driven Technical Delivery Manager with over 12 years of expertise in performance diagnostics, capacity planning, and architecting for performance. Adept at leading and managing strategic projects and programs, fostering a DevOps culture, and driving operational excellence. Proven track record in delivering high-performing, scalable IT solutions and leading diverse teams to achieve business goals.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Performance Test Manager

Concentrix Catalyst
05.2021 - Current
  • Prevented performance problems before they occurred through proactive analysis and strategic planning
  • Envisioned, led, and established a strong performance engineering capability, growing a diverse team across geographies
  • Performed performance analysis of the architecture and conducted inspections of deployment and code
  • Provided critical direction on global architecture and created performance models to forecast application performance
  • Partnered with application development teams to drive a performance engineering mindset and deliver results
  • Established performance engineering processes, tools, and organizational practices
  • Built and procured tools to identify performance bottlenecks at the micro-level and shifted operational performance monitors to be more proactive
  • Engaged with vendors to bring in world-class performance tools and capabilities
  • Created clear presentations and communications to stakeholders, highlighting performance issues and solutions
  • Characterized end-to-end system performance from application to infrastructure to hardware
  • Modeled and analyzed user loads to drive system architecture and design direction
  • Led, owned, modeled, and drove DevOps culture and behaviors, practicing Agile and Scrum methodologies
  • Achievements:
  • Successfully designed and implemented strategies to improve end-user performance globally
  • Led the transition to cloud-native monitoring solutions, enhancing the performance and reliability of cloud-hosted applications
  • Managed and mentored team members, promoting career growth, diversity, and inclusion
  • Drove the team towards achieving OKRs and continuously assessed progress by defining KPIs.

Performance Test Lead

Cognizant Technology Solutions
12.2010 - 05.2021
  • Gained hands-on experience for 6 consecutive years in the USA while serving distinguished clients including Ford, Wells Fargo, MassMutual, and AstraZeneca across multiple sites.

Asst. Systems Engineer

Tata Consultancy Services
12.2006 - 11.2010

Education

B Tech in Computer Science & Engineering -

West Bengal University of Technology
08-2006

Skills

  • Performance Diagnostics & Capacity Planning
  • Application, Infrastructure & Database Architecture Analysis
  • Performance Engineering & Testing
  • Cloud Technologies & Monitoring (Azure, AWS, GCP)
  • Microservices & Distributed Systems
  • Load Generation & Bottleneck Analysis
  • DevOps Culture & Agile Methodologies
  • Technical Leadership & Team Management
  • Strategic Planning & Project Management
  • Excellent Communication & Stakeholder Management
  • LoadRunner
  • ANTS Memory and CPU Profiler
  • RedGate, SQL Profiler, Visual Studio Performance Tools
  • Distributed Cache Technologies (Redis, Memcache)
  • Enterprise Message Brokers (Azure Service Bus)
  • APM Platforms (Azure Monitoring, Amazon CloudWatch, Application Insights)
  • PostgreSQL Optimization & Tuning
  • Apache Spark Engine Monitoring
  • Azure Data Factory & Data Bricks Platform Monitoring

Certification

  • Learning Docker, LinkedIn, 06/2024
  • Learning Microsoft 365 Copilot, LinkedIn, 06/2024
  • Jira Fundamentals Badge, Atlassian University, 03/2023
  • Confluence Fundamentals Badge, Atlassian University, 03/2023
  • Apache JMeter Intro and Pro, BlazeMeter University, 04/2020
  • Awarded as the Best Trainer Runner Up in the entire NA Cognizant Insurance domain
  • Awarded Monthly Star Award several times for Outstanding contribution in project
  • Six Sigma Yellow Belt

Affiliations

· Social activist and Educationalist

· President, Vrikshit Foundation Kolkata (https://www.vrikshitfoundation.org/)

· Run multiple educational centers for underprivileged children (https://kishalayfoundation.in/)

References

References available upon request.

Timeline

Performance Test Manager

Concentrix Catalyst
05.2021 - Current

Performance Test Lead

Cognizant Technology Solutions
12.2010 - 05.2021

Asst. Systems Engineer

Tata Consultancy Services
12.2006 - 11.2010

B Tech in Computer Science & Engineering -

West Bengal University of Technology
Pratim Choudhury